Gold $1750.20
7.5 | Silver $18.39

Call Us:

Call Today: 800-700-1008

Our Process

Augusta’s Expert Teams Support You from the Beginning & Keep on Giving

Augusta Precious Metals uses a unique multi-team approach to educate and empower you to take charge of your retirement and protect your savings, confidently and comfortably.

The professionals in each Augusta department take responsibility for providing information and guiding you through the steps smoothly.

You are always 100% in control — and can cancel any time if you want to!


Here’s what you can expect from each Augusta team:

  • 1. Customer Success

    We assign a customer success agent specifically to you. Your agent will take responsibility for keeping you informed, making sure your needs are met, and serving as a liaison with the other teams. (See more information below.)

  • 2. Economic Analytics

    Our lead analyst Devlyn Steele and his team will explain what’s happening in U.S. and global markets & economies and answer all your questions. If you qualify, they will meet with you in a free one-on-one web conference.

  • 3. IRA Processing

    This team does 95% of the legwork and paperwork for you: Augusta & custodial applications, transfer forms, rollover forms, as well as guiding the transfer of funds from your existing accounts and communicating with  your new custodian.

  • 4. Order Desk

    Finally, you will work with the order desk. We research and pre-select the best-known precious metals products, make you aware of what’s available, and help you decide which precious metals you would like to buy.

Your Customer Success Agent

The knowledgeable Augusta representative personally assigned to you will be your primary point of contact through the entire discovery and purchase process.

Initially, your agent will introduce you to the analytics team, so you can learn what’s going on in the economy. You’ll receive a free guide or an invitation to Augusta’s Profit & Protect Web Conference, and your agent will help you make those connections.

Once you decide physical gold and silver makes sense for you, your agent will introduce you to the IRA processing team, to help you fill out the application for your new custodian that allows you to purchase gold and silver for your new IRA and transfer funds from your existing custodian — and then the order desk, to purchase your gold and silver and get it sent to the secure storage location you choose.

Read more about the gold and silver IRA and the cash purchase gold and silver account.

Your agent is always available to answer questions and help you find resources.

Lifetime Customer Support: Distributions, Disbursements & Legacies

The advantages of working with Augusta Precious Metals don’t end when your transaction is complete. We are here to help with additional needs as they arise, including making adjustments in your precious metals portfolio to meet future financial goals.

As the years progress, you’ll have continuous access to all Augusta teams for lifetime customer support. You can depend on us to provide precious metals information and assistance throughout your financial future.


At Augusta, we pride ourselves in having forged a superior precious metals purchasing process that results in seven distinct advantages of working with us: knowledge, commitment, respect, choice, transparency, selection, and management.

Read more about Augusta’s 7 Distinct Advantages here.

To obtain more details about Augusta gold IRA and cash purchase accounts, visit our Gold and Silver IRA FAQ and our general FAQ page.

If you would like to speak with an Augusta customer success agent immediately, please call us at 800-700-1008.


Let Augusta Help You Protect
Your Future and Your Legacy!

Speak to an Augusta gold and silver specialist today.

Or fill out the contact form here, and a member of our team will be in touch with you shortly!

Augusta cannot guarantee, and makes no representation, that any metals purchased by a customer will appreciate at all or appreciate sufficiently to make a profit, and there is no certainty that any metals can be sold for a profit. The future value of the coins you purchase cannot be predicted. You could lose money. Don't purchase Augusta products with money you can't afford to lose. Prices may rise and fall over time or rapidly. Past performance of any coin does not guarantee future results. Premium coins are sold for more than the spot price of the precious metal they contain. Augusta's sale prices and buy-back prices are determined and controlled by Augusta. The value assigned to the coins you purchase at any given time may vary from retailer to retailer and Augusta cannot guarantee another retailer will value the coins at the same rate as Augusta would in any given circumstance. Augusta cannot guarantee buy-back of any item it sells and cannot guarantee another retailer will purchase coins purchased through Augusta. Augusta cannot guarantee another retailer will value a premium coin at the same rate as Augusta would in any given circumstance. This purchase is speculative and unregulated.