Customer service is important to Augusta Precious Metals. Our years of proven service and experience set us apart from other precious metals providers. These 7 Distinct Advantages define our commitment to you as we help you discover time-tested gold and silver products to protect your savings, including IRAs and 401(k)s.
Gold and silver have been our family business for nearly a half-century. Our gold and silver specialists are highly knowledgeable about the market and the types of gold and silver available to help you meet your personal investment goals.
Our friendly, caring representatives serve customers using a top-to-bottom team approach that addresses every aspect of creating your new physical gold or silver account. Our unique service approach produces superior customer satisfaction.
We provide every possible cost advantage to help you: rock-bottom prices, high buyback rates, and free silver to pay your account setup fees. Periodically, we help you rebalance accounts so you can maximize your market position.
We make you aware of the best precious metals products available to individual investors. You decide what types of metals you want to buy and where to store them: in a secure depository, in a bank’s safe deposit box, or at home.
We earn our customers’ trust with straightforward communication and transparency. That means no hidden fees and full disclosure of the process, including information about the potential risks of some types of investments.
Augusta researches the industry’s most common gold and silver coins and best-known products. We provide clear precious metals buying options, simple steps, and only the most trusted products to help you decide how to invest.
We have long-term relationships with our customers and are available to help with ongoing contributions, distributions and inheritances. Our skilled, hand-selected custodians walk you through every step for stress-free account setup.
It is for these seven reasons we believe Augusta has received hundreds of 5-star ratings on the independent consumer review website, Trustlink.org. We also are pleased to have earned an A-Plus rating from the BBB and a AAA rating from the BCA.
7-Day Price Protection
Prices can change after you place your order! If the price of your premium gold or silver coins decreases within seven days of the recorded price confirmation, you’ll have a one-time option to revise your order to the lower price.
Orders are shipped within one to three business days after receipt of good funds. We know it’s important to you to receive your precious metals as soon as possible, and Augusta is committed to making your customer experience as positive as possible.
100% Money-Back Guarantee
Augusta extends to all first-time customers the right to a refund for any premium gold and silver coins without any reason whatsoever. The refund must take place within seven days of your initial recorded purchase price confirmation, unless laws in your state of residence provide otherwise.
Free Silver Specials
Ask about the current special for free silver to help offset account fees. It's our way of saying thank you for your business, and one more way Augusta strives to go above and beyond to make owning gold and silver easy for our customers.
Fast Depository Distribution
Augusta has its own storage account and can quickly withdraw precious metals on your behalf and wire the cash to you. Or you can request shipment directly to you through your custodian.
For more information about Augusta’s products and services, including the special advantages and perks on this page, contact your Augusta Precious Metals account executive by calling 855-242-4121. Let us help you apply the Augusta physical gold and silver advantage to your personal investment portfolio.