The Augusta Advantages

Augusta Precious Metal’s many years of single-minded devotion to the success of American retirement savers is a big part of what makes us different from other precious metals providers. We recognize how important your retirement savings is to your future financial security, and we want to help you protect it.

Our approach to customer support is embodied by seven core values embraced by every member of the Augusta team. We call these the 7 Distinct Advantages, and we refer to them daily to help ensure we’re always acting in the best interests of our valued customers.

7 DISTINCT ADVANTAGES

Knowledge.

We work hard to deeply understand economic and geopolitical factors that can affect your savings. Other companies rely on generic salespeople. Our team includes knowledgeable, experienced economic analysts who constantly evaluate threats to retirement savers and assess ways physical gold and silver can help neutralize them.

Commitment.

It's as simple as this: Augusta is committed to your success. The basis of that commitment is the recruitment and continual training of superior gold and silver professionals to help you protect your hard-earned retirement accounts. Everything we do has one principal focus: to help you ensure the security of your IRA, 401(k) or other savings.

Respect.

Topnotch customer service must include showing the highest regard for customers. Augusta understands and respects the time and hard work you put into accumulating your retirement savings. We show it in part by providing complimentary access to experienced economic analysts and providing a streamlined, time-efficient process.

Accessibility.

At Augusta we're here when you need us. If your assigned customer success agent isn't available when you call, you can leave a message that will be returned quickly, or press 0 to get in touch with our customer engagement department. Other departments are also available to help: analytics team, IRA processing team & order desk.

Transparency.

Each of our 7 Distinct Advantages is essential to customer service. But if we had to choose one that sets us apart from other companies, it would be transparency. We earn customer loyalty & repeat business with clear communication, no hidden fees and full disclosure during account setup. Rest assured, you're working with an ethical company.

Selection.

Augusta has thoroughly researched precious metals products and offers well-known gold and silver coins from national mints. We offer clear options, simple steps and popular choices for your gold and silver IRA or cash account. Be confident when working with our order desk that you are buying superior products to protect your future.

Partnership.

Augusta is your long-term partner for the life of your and your family's gold and silver portfolio. Our precious metals team are some of the most knowledgeable professionals in the industry. You will receive ongoing assistance from your customer success agent, economic analytics department, IRA processing department and order desk.

We believe these advantages are why Augusta has received hundreds of 5-star ratings on the independent consumer review website, Trustlink.org, where we earned their “Best of” award for the past four years in a row. We also are pleased to have earned an A-Plus rating from the BBB and a AAA rating from the BCA. At IRA Gold Advisor, Augusta was voted the “most-trusted gold IRA company” in the United States.

PRECIOUS METALS PERKS

7-Day Price Protection

Prices can change after you place your order! If the price of your premium gold or silver coins decreases within seven days of the recorded price confirmation, you’ll have a one-time option to revise your order to the lower price.

Fast Shipping

Orders are normally shipped within 7 to 10 business days after your order is confirmed. We are committed to shipping your precious metals in a timely fashion to make your customer experience as positive as possible.

100% Money-Back Guarantee

Augusta extends to all first-time customers the right to a refund for any premium gold and silver coins without any reason whatsoever. The refund must take place within seven days of your initial recorded purchase price confirmation unless laws in your state of residence provide otherwise.

Fast Depository Distribution

It’s important to us that every part of your Augusta experience exceeds your expectations. That includes distribution. When you need your money fast, we can quickly liquidate precious metals on your behalf and wire the cash to you. Or, if you prefer, you can request expedited shipment of your physical precious metals directly from your custodian.

For more information about Augusta’s products and services, contact an Augusta Precious Metals customer success agent at 800-700-1008. Get Augusta’s 7 Distinct Advantages working for you and start protecting your retirement savings today.

Augusta cannot guarantee, and makes no representation, that any metals purchased by a customer will appreciate at all or appreciate sufficiently to make a profit, and there is no certainty that any metals can be sold for a profit. The future value of the coins you purchase cannot be predicted. You could lose money. Don't purchase Augusta products with money you can't afford to lose. Prices may rise and fall over time or rapidly. Past performance of any coin does not guarantee future results. Premium coins are sold for more than the spot price of the precious metal they contain. Augusta's sale prices and buy-back prices are determined and controlled by Augusta. The value assigned to the coins you purchase at any given time may vary from retailer to retailer and Augusta cannot guarantee another retailer will value the coins at the same rate as Augusta would in any given circumstance. Augusta cannot guarantee buy-back of any item it sells and cannot guarantee another retailer will purchase coins purchased through Augusta. Augusta cannot guarantee another retailer will value a premium coin at the same rate as Augusta would in any given circumstance. This purchase is speculative and unregulated.

The Augusta Advantages

7 DISTINCT ADVANTAGES

PRECIOUS METALS PERKS

Let Augusta Help You Achieve the Peace of Mind You Deserve!