The Augusta Advantages

Augusta Precious Metals is devoted to facilitating the gold IRA process for every American retirement saver. This is a big part of what makes us different from other precious metals providers. We recognize how important your retirement savings is to your future, and we want to help you gain peace of mind by diversifying and balancing it.

Our approach to customer support is embodied by seven core values embraced by every member of the Augusta team. We call these the 7 Distinct Advantages, and we refer to them daily to help ensure we’re always striving to serve the best interests of our valued customers.

7 DISTINCT ADVANTAGES

Knowledge.

We work hard to deeply understand economic and geopolitical factors that could potentially affect your savings. Other companies rely on generic salespeople. Our team includes knowledgeable educators who constantly evaluate possible concerns of retirement savers and assess ways physical gold and silver may be able to help offset them.

Commitment.

It's as simple as this: Augusta is committed to you. The basis of that commitment is the recruitment and continual training of experienced gold and silver professionals to help you diversify and balance your hard-earned retirement accounts. Everything we do has one principal focus: to help you obtain peace of mind about your IRA, 401(k) or other savings.

Respect.

Topnotch customer service must include showing the highest regard for customers. Augusta understands and respects the time and hard work you put into accumulating your retirement savings. We show it in part by providing complimentary access to experienced educators and providing a streamlined, time-efficient process.

Accessibility.

At Augusta we're here when you need us. If your assigned agent isn't available when you call, you can leave a message and we will return it quickly, or press 0 to get in touch with our customer engagement department. Other departments are also standing by to help: education team, IRA processing team, order desk and confirmation team.

Transparency.

If we had to choose one of our 7 Distinct Advantages that sets us apart from other companies, it would be transparency. We earn customer loyalty & repeat business with clear communication, no hidden fees and full disclosure during each transaction confirmation and account setup. Rest assured, you're working with an ethical company.

Selection.

Augusta has thoroughly researched precious metals products and offers well-known gold and silver coins from national mints. We offer clear options and simple steps for your retirement or cash account. Be confident that we will help you assemble the precious metals portfolio you choose and send your gold and silver to a secure location.

Coordination.

Augusta is your personal precious metals resource for the life of your and your family's gold and silver account. All of our teams contain some of the industry’s most knowledgeable gold and silver professionals. You’ll receive ongoing assistance from your customer success agent, educators, IRA processing department, order desk and confirmation department.

We believe these advantages are why Augusta has received hundreds of 5-star ratings on the independent consumer review website, Trustlink.org, where we earned their “Best of” award for the past five years in a row. We also are pleased to have earned an A-Plus rating from the BBB and a AAA rating from the BCA. At IRA Gold Advisor, Augusta was voted the “most-trusted gold IRA company” in the United States.

PRECIOUS METALS PERKS

7-Day Price Protection

Prices can change after you place your order! If the price of your premium gold or silver coins decreases within seven days of the recorded price confirmation, you’ll have a one-time option to revise your order to the lower price.

Fast Shipping

Orders are normally shipped within 7 to 10 business days after your order is confirmed. We are committed to shipping your precious metals in a timely fashion to make your customer experience as positive as possible.

100% Money-Back Guarantee

Augusta extends to all first-time customers the right to a refund for any premium gold and silver coins without any reason whatsoever. The refund must take place within seven days of your initial recorded purchase price confirmation unless laws in your state of residence provide otherwise.

Fast Depository Distribution

It’s important to us that every part of your Augusta experience exceeds your expectations. That includes distribution. When you need your money fast, we can quickly liquidate precious metals on your behalf and wire the cash to you. Or, if you prefer, you can request expedited shipment of your physical precious metals directly from your custodian.

For more information about Augusta’s products and services, contact an Augusta Precious Metals customer success agent at 800-700-1008. Get Augusta’s 7 Distinct Advantages working for you and start diversifying and balancing your retirement savings today.

The Augusta Advantages

7 DISTINCT ADVANTAGES

PRECIOUS METALS PERKS

Let Augusta Help You Achieve the Peace of Mind You Deserve!