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Home > Augusta Precious Metals Reviews

Read Reviews & Share Your Experience!

We are grateful for the opportunity to help Augusta customers diversify their savings with a gold IRA. You can see our commitment in the customer experience we provide.

Review by Brian Pannebecker
Customer – Precious Metals Owner
Review by Herbert Campbell
Customer – Precious Metals Owner

RATINGS & REVIEWS


Better Business Bureau

A+ Rating
69 reviews

The Better Business Bureau (BBB) is a non-profit organization that has been helping people find trustworthy businesses for more than 100 years. The BBB allows customers to rate businesses, and they act as an intermediary between consumers and businesses to ensure customer satisfaction.

TrustLink

5.0 Rating
Based on 264 reviews

TrustLink offers reviews of home, personal and professional services, with a mission of helping “businesses and consumers build trusted relationships.” Verified reviews guarantee users are confirmed customers of the company they reviewed. Augusta is proud to have made the TrustLink “Best of” list for multiple years!

Google My Business

4.8 Rating
Based on 147 reviews

Google is a trusted brand, and its review site is ranked as one of the most-used in the world. Reviews through the Google portal are quick and easy to complete on a desktop computer or a mobile device – and it’s easy to find reviews for any company. Make sure you have a Google account before you leave a review for Augusta.

Business Consumer Alliance

AAA Rating
53 reviews

The BCA rating is based on a complex formula comprised of many different factors such as the type of business, length of time in business, licensing compliance, complaint history and overall experience with a company's industry. The scoring system takes into account each factor’s importance to the company’s reliability.

Facebook

5 Rating
Based on 57 reviews

Facebook reviews are easy to complete. These popular reviews confirm “positive and direct customer services” and help you trust the company you are checking out. When you leave a review on Facebook, you can choose to “recommend” or “not recommend” the company – easy! But you also can leave a star rating up to five stars!

Ethics.net

Augusta Precious Metals proudly holds membership in professional associations that help ensure consumers work with companies that meet the highest standards of professionalism and ethics. We know honesty, integrity and transparency are among the most important ways we can stand apart from others in the industry.

IRA Gold Advisor

Voted Most-Trusted in the U.S.

Augusta Precious Metals is proud to hold the #1 spot as "Most-Trusted Gold IRA Company in the United States" with the independent gold IRA website IRAGoldAdvisor.com. Our excellent ratings across many review websites puts us at the top of their list for honesty, transparency, customer service and great value.

Featured Review


Picture of Joe Montana

“Augusta Precious Metals has been a great company to work with”


Joe Montana*

"I’ve been working with Augusta Precious Metals – not only as a paid brand ambassador, but also as a satisfied customer. Last year, I had my financial team search for ways to diversify my retirement portfolio because my number one priority after retiring from football has been making sure that the future generations of my family will be financially secure, and that’s when purchasing physical gold and silver came into play. I then asked them to find the best precious metals companies in the nation - they did the research, made their choice, and introduced me to Augusta Precious Metals. Ever since then, Augusta has been great to work with. I want to applaud their team approach. In particular, I want to commend the IRA Processing Department for their professionalism and efficiency - also, the Augusta Education Department. I spent time with them via an amazing, informative web conference, and they continue to educate me about the economy and markets in general so I know the factors that can affect my savings and the different types of precious metals. Augusta’s fair coin pricing and lifetime customer support are also really important to me. Throughout my career, I’ve always recognized the importance of having a great team around me, and having Augusta Precious Metals on my team has made me feel good about my decision to add precious metals to my retirement portfolio."

Learn more about Augusta here:

AUGUSTA REVIEW SAMPLES


Below is a sampling of the customer reviews we've received on a variety of trusted online review websites. To read more, visit the websites shown on this page and search for "Augusta Precious Metals."
Reviewer opinions expressed on this page are the reviewer’s own, have not been endorsed by Augusta, and should not be considered representations or warranties on Augusta’s behalf. Portions of reviews may have been removed by Augusta to protect private customer information, for brevity, or for any other reason at Augusta's discretion.
Augusta Precious Metals educates
"Working with Augusta Precious Metals was very informative, educational, professional. The staff that we spoke with was very patient and answered all our questions never indicating any kind of frustration as seemingly the same questions were asked in different ways. Our level of skepticism and concern to make a good decision that would benefit our future was very high. We found Augusta to address each one of these concerns refreshing and even answering that additional research for items that were not readily answerable would be provided on a follow-up conversation. The financial transactions were smooth and fully explained. Again, their patience and expertise were evident. The continued correspondence through and including the documentation of receipt of our purchase was very comforting for us. We do look forward to a continued successful relationship for the betterment of our future."
Richard G.
Review Posted 1/3/2021
Augusta Precious Metals
"I just got schooled by APM and that’s exactly what I was looking for! I’ve heard and been told so many different things over the years I’d confused myself. Kevin and Clint gave me a clear understanding of precious metals purchased through an IRA, 401k and with cash. You couldn’t ask for a more straightforward presentation and Q&A in a short amount of time. They represent the kind of company I look forward to doing business with long term. Thanks!"
Gregory W.
Review Posted 12/15/2020
Thoughts of a Novice
"As a 1st time precious metals buyer, I really knew nothing. A clear, informative & pressure -free presentation explained the options to me & at the end, I felt well informed & quite comfortable with the process & Augusta Precious Metals as a company."
Armen A.
Review Posted 9/28/2020
Augusta Metals are Great
"My 1st contact with Augusta was just a chance call. I told them I was not in a position to do business with them at that time but to keep in contact after 6 months. I got a call and they took the time to teach me the ins and outs of how to move my 401K to precious metals. Best thing to happen to me during these crazy times. When you work with them you are treated like family. I am forever grateful for their patience and time to set me up...."
Thomas S.
Review Posted 9/11/2020
Professional
"Knowledgeable, professional and pressure free! Very helpful and answered all my questions."
Nancy D.
Review Posted 8/13/2020
Excellent company
"We were very impressed with the company from the video to actually speaking with Mr. Delvyn Steele and Mr. LDW. With great confidence they handle the processing of the account completely and make it easy. Both men were professional and yet personal and encouraged us in ways that was best. Excellent company!"
Louise S.
Review Posted 8/4/2020
World Class Precious Metals IRA Service
"In this time of historic, unprecedented uncertainly, there is one place you can find lasting value - precious metals. When I started thinking about precious metals and doing so in the form of a 401K rollover, I was dubious. As I did my research, one name kept coming back to the top of my search - Augusta Precious Metals. I engaged with them a couple times before I took the plunge. They are knowledgeable, thoughtful, thorough and responsive. You would do well to consider this unparalleled opportunity with a wonderful company."
Ryan S.
Review Posted 5/7/2020
Extremely happy with Augusta
"Extremely happy with Augusta, They took a lot of time with us, handled everything very well, and built up our confidence with the professionals working for them. I could not be happier!"
tamara w.
Review Posted 4/22/2020
Augusta Precious Metals is honest, reliable, and saved me a lot of time
"Augusta Precious Metals is the company to go to when it comes to customer service and gold IRAs. Their staff is honest, easy to talk to, knowledgeable, and well informed. When speaking with them, they addressed all my concerns and presented the most common options to me in the way I understand it. This saved me a lot of time in my personal research on precious metals. They have earned my trust. I feel that Augusta Precious Metals is the best option for buying gold and silver."
Jayson T.
Review Posted 9/7/2019
Actually a pleasure working with Augusta Precious Metals
"I’m one of those people who normally doesn’t post reviews. Truth is, I really don’t want to be bothered most of the time. But I’m posting this one. In short, working with Augusta Precious Metals has been great. If you’re noticing how shaky the economy and markets have been and think you might benefit from adding some gold or silver to your portfolio, there’s no reason to look any further than Augusta. Top-notch people; smart, knowledgeable, friendly…but NOT PUSHY. No pressure. I actually enjoyed speaking with the folks there – and I usually don’t enjoy speaking with ANYBODY. Highly recommend. "
Robert Y.
Review Posted 9/5/2019
Outstanding Service
"Augusta is a great company. Their people are personable, friendly and knowledgeable. I felt like I developed a lasting relationship because of their caring for my needs. Service was quick and easy, yet safe and secure. My total transaction with them couldn't have been handled better!"
Great customer service.
"Great value. Great prices. Free shipping. Many options to choose from and super silver high performing coins available. I rely a lot on Augusta Precious Metals. Easy transactions from start to delivery. There is nothing negative that can be said about this company, it was one of the best shopping experiences I have had. The customer service rep I spoke to was very patient and knowledgeable, putting me at ease. I already have recommended Augusta Precious Metals to my family and friends who are interested in coins and IRAs in metals. I will definitely be doing business with Augusta Precious Metals again and for a long time to come."
Jacob B.
Review Posted 3/27/2015
Augusta is a great IRA company.
"This company is absolutely fantastic. I was helped with all my questions and put at ease with their professionalism. I was concerned about buying coins online but after I spoke with one of their account executives all my fears were allayed. They are very knowledgeable, professional and I had a good experience doing business with them. The whole IRA process was explained in great detail and I was able to complete my purchase while on the phone. My coins were shipped free and arrived on time, the coins were of excellent quality and I was very pleased with the total experience."
David G.
Review Posted 3/27/2015
Amazing program.
"I cannot say enough good things about Augusta Precious. I have never really taken the time to write a review because I did not really think of doing it. Then I happened to come across their page of reviews and thought, why not? I have had many positive experiences with Augusta and if my experience helps someone else choose this company and their amazing program then it would be well worth my time. They are “Johnny on the spot” whenever I have a concern or question when about to purchase. fast Shipping is free! What more could you want?"
Jeff R.
Review Posted 2/19/2015
Personable, helpful representative made the difference
"I have had an incredibly rewarding experience with Augusta Precious Metals. Steve has been invaluable in walking my family through the process of establishing accounts. Because my parents live out of the country, handling their account required more time and effort; but he was on top of it everyday, working through obstacles, and providing me with helpful information. His patience and explanations meant a lot considering I have little experience. I have come to appreciate his integrity, Christian stance, and pleasant demeanor and would highly recommend his service. "
Mindy N.
Review Posted 2/11/2015
Professional & Courteous: I did not just feel like another customer!
"I was very impressed with Jeff and the staff at APM. From start to finish, I truly felt that even my little order was important to them and that I was not just "Another Customer" to be ushered off the phone ASAP. They very patiently answered all my questions with such professionalism and clarity, that I was actually stunned--given my personal experience with other Precious Metal firms. They were not pushy and did not even try to up-sell me. I was kept in the loop throughout the entire process and I even received a friendly courtesy call after I had received my goods to be sure I was completely satisfied. It is no wonder that I now refuse to deal with anyone else! Very rarely am I impressed enough that I actually give a recommendation to friends, but I did/do: Call 1-800 700 1008, Ask for Jeff! "
Tom R.
Review Posted 1/16/2015
Professional and Helpful service for a new IRA
"Randy at Augusta metals Gave me professional service by answering all questions and walking me through the forms and paperwork to open my self directed IRA. This was a totally new concept, even though I have been in PM's for several years. The experience with Randy and his willingness to handle the paperwork and his followup gave me confidence in their company."
Michael W.
Review Posted 1/15/2015
Stellar Experience with Augusta Precious Metals
"Seldom do you find personnel at a business operation who are able to maintain the customer service approach on a consistent basis. Randy at Augusta Precious Metals was more than up to the task during the process of establishing two self-directed IRA's. Whereas the process was more time consuming than personally expected, Randy was there to answer every question and handle whatever issues arose during the process. Note that the challenges presented and overcome were not the fault of Augusta Precious Metals and in no way reflect poorly on the process. He is the consummate professional and I would highly recommend calling him if you are in the market for a self-directed precious metals IRA."
Dan P.
Review Posted 1/13/2015
Consummate Professionals with Integrity
"Augusta Precious Metals, specifically Sean and Frank, ably and diligently assisted me in transferring my two retirement accounts into a self-directed Silver IRA. They patiently answered my questions throughout, they persisted with honesty and integrity, something that came through in each and every conversation. They are consummate professionals, I recommend Augusta Precious Metals without any hesitation whatsoever, and I remain grateful to those two gentlemen whose professionalism was outstanding."
Greg R.
Review Posted 1/8/2015
Augusta Precious Metals earns top rank with Richard Davis
"My contact at Augusta Precious metals, was Richard. Professional, courteous, knowledgeable and calm in nature, are only a few of his strengths. Most importantly, i felt Richard actually cared about me, my objectives and my complete understanding and satisfaction. It is far and in-between when we come across such an outstanding, caring and professional person, such as is Richard. I felt confident and extremely satisfied with my purchase and dealing with Richard and look forward to many more years of business with Richard and Augusta Precious Metals. I can see why Augusta Precious metals is "solid gold", because of employees like Richard. "
JULIAN D.
Review Posted 11/18/2014
Letter of Appreciation
"Dear Frank and Sean, On behalf of my family and friends who have place many orders with you over the last two years, we want to thank you for the excellent and reliable service. For a number of families, integrity ... demonstrated by meeting each deliverable and commitment on schedule was vital to win our trust. Your team is first class. You have made a difference for over a dozen families with the huge profits that we have enjoyed. Our positions with bullion silver coins have generated profits from 25% to 50% with certain coins and with the SS Gairsoppa silver coins we realized over 100% profits. Your insights into which coins to select has made us all very happy with our profits even as the spot price of silver declined. Allow me to summarize what impressed us with your service. First is that when you gave us quotes and when we asked our due diligence questions, you did exactly what you said in each case. I greatly appreciate that both of you are men of honor and do exactly what you promise. Your performance has built a high level of trust in a marketplace where honor is not common. We have several different types of transactions, including cash acquisitions of silver coins and various types of retirement accounts to deal with. We really appreciate how smoothly you facilitated the documentation required to transfer retirement accounts for several of our friends. We especially liked seamless guaranteed shipment to our homes and vaults. You were able to consistently get our silver into our hands without delays. Currently with the depressed spot price of silver … we are preparing to increase our positions because of the success we enjoyed during the last two years. We just had two Trust Funds call us with inquiries as to which silver coins to buy. We will structure these deals soon. Thanks again and we look forward to several transactions before the New Year. Keep up the excellent work! "
Joseph K.
Review Posted 11/11/2014
Jeff Ward and Augusta Precious Metals = 100% Satisfaction
"I was referred to Jeff of Augusta Precious Metals earlier this year. I couldn't be happier. Jeff is honest, accurate, professional, and personable. His vast knowledge and experience are greatly appreciated. I've been a customer of several coin/bullion firms over the years and I can say with all honesty that Jeff and Augusta Precious Metals can't be beat. We've had about six transactions this year and all of them have been flawless. They have a great team and they've earned my trust. To the other guys, all I can say is "bye"."
Forrest P.
Review Posted 10/5/2014
Very Satisfied
"I was referred to Augusta by my sister who praised Augusta for their experience and history. This being our first gold purchase we were unsure how the process went. After contacting Augusta, I was able to get excellent conditioned bullion coins at great prices and without any difficulties. My husband and I were so impressed and happy to work with a company who is trustworthy and with so much knowledge and experience."
Erica S.
Review Posted 9/10/2014
Amazing Service and Better Pricing
"this company has great employees who are more than willing and able to help. They are GREAT, FAST, INEXPENSIVE. Hands down, best company i bought metals from. Thank you Augusta"
Patrick C.
Review Posted 7/28/2014
Top Rated Gold IRA Company
"these guys are absolutely amazing. I never received such customer service before. If you are looking for a full service gold company who will help you with your paperwork and, keep you posted with the transfer of you retirement monies to your alternative custodian, call augusta metals."
Jeremy B.
Review Posted 5/24/2014
Best company to work with
"I have never written a review, so my taking the time to write one goes to show how great Augusta is to work with. My husband and I have a couple IRA’s and we are in the process of trying to get precious metals added to them. Augusta made the process simple and easy. We are at ease that we have physical metals and not simply paper assets. Augusta is definitely the way to go."
Tony D.
Review Posted 5/20/2014
A+ SERVICE FOR AUGUSTA
"I have purchased thousands in precious metals in the past from various companies, and Augusta surpasses them all. I was astounded by the time and patience Isaac devoted to me. He took the time to ask my what my goals were and answered every single question that I had. Not only do I look forward to do business with them again, but I wouldn’t go anywhere else."
Michael G.
Review Posted 5/20/2014
Best Customer Service in Town
"I went with Augusta because they had the best prices and the 7 day price protection program. They had by far the best customer service I have ever experienced while purchasing precious metals, and the promises made about quality of metals and shipping were kept. They could not have done a better job. I referred my brother to them and not only did we both receive a free silver eagle but he could not be happier with his experience at Augusta as well. Will do business with Augusta again very soon."
Hank G.
Review Posted 5/11/2014
What Great Pricing!!!
"I have been buying eagles and rare coins for many years now from different brokers in kansas city. Recently, I tried to go online to see if I can find better pricing. Boy was I right, Augusta has the best pricing and best service in town. I decided to switch to Augusta immediately because of the pleasant experience I had with them. They locked in my metals, offered me a 7 day price protection program. I feel like they truly care. They're not pushy, and I know I get a great deal."
Greg G.
Review Posted 3/9/2014
Isaac Nuriani - Outstanding Service/Better Pricing
"Outstanding, quick call backs and super fast shipping. This place is the best. Isaac was friendly and seemed like a seasoned professional who is dedicated to going beyond what I expected. Augusta pricing are hands down the least expensive. The service helped me become a first time buyer in metals. Thank you again."
james f.
Review Posted 3/8/2014
Fast Shipping and Better Pricing
"My account representative was Dean. I purchased the silver commemorative and my interaction was without any issues. From the beginning, the prices and process was upfront and low costing. My rep was well informed and he made my transaction very easy. You guys are awesome."
James F.
Review Posted 3/7/2014
Simply the Best Company Isaac Nuriani 855.242.4121 ext.1001
"Thank you so much Augusta for helping me rollover my current IRA into metals. I always wanted to buy metals but I had no idea it would be this easy. Augusta made a lot of sense for me as they have many positive reviews and most importantly, they salesperson did not pressure me at all. Isaac was knowledgable, friendly, and either him or his assistant Dean kept me posted with the process. The process from start to finish took about 2 weeks. I would recommend everyone to Augusta. "
Mary C.
Review Posted 3/6/2014
Trust and Service Guaranteed
"I bought a significant amount of silver commemoratives from Augusta. I did my research and discovered that I was paying $10 less per coin. I am glad I found them. Sometimes they have great deals, so be on the look out."
George B.
Review Posted 3/5/2014
VERY HAPPY I PICKED AUGUSTA PRECIOUS METALS
"I am very happy i picked Augusta Metals and the professional service I received from Isaac Nuriani. I had many questions and he was very understanding. After researching many other companies online and reading their BCA report and reviews online, I realized that Augusta Metals would be the most trustworthy company to help me buy gold and silver. I am looking forward to buying more metals from them."
David C.
Review Posted 3/2/2014
Great first time experience
"I order some silver commemoratives for Augusta on February 12th, 2014 and I received my coins in 5 days. I never received coins so fast before. I was kept well informed as to when I would get my order. When the coins arrived, they were in great condition. The pictures that were sent to me and the coins that I received was the same. I spoke with my representative at Augusta and he explained to me all the pros and cons of ordering specific coins. If you are new to the precious metals world, contact Augusta because they are great educators and do exactly what they say. They have done exactly what they promised. I have used other metal shops in the past, and none of them have treated me like a million dollar client. Now I am considering starting an ira with britannias."
Kenneth M.
Review Posted 2/22/2014
SUBERB JOB IRA gold and silver
"Thank you augusta for helping me with my ira transfer. GREAT JOB. You were professional and your prices were the best by far. I especially enjoyed the fact that my ira guy Isaac was super prompt in returning my phone call and made the process very easy. He is very knowledgeable and took the time to explain everything to me in detail."
Erick K.
Review Posted 2/7/2014
Always a pleasure to work with. Very Happy EXCELLENT.
"I have purchased metals before from another gold company, but Augusta precious metals made me feel as family. I can trust them and there hasn’t been one single issue. I will keep coming back to Augusta Precious Metals."
Jazzy S.
Review Posted 1/29/2014
Exceptional rolled over MY IRA. Very pleased with Augusta
"After working with Augusta to rollover my 401k, I could not be more impressed. All my questions and concerns were answered by my knowledgeable rep who kept in touch with me until I decided what to do. After careful research I proceeded with the transaction and Augusta made it easy and a very positive experience. I look forward to working with Augusta in the future."
Marcus M.
Review Posted 1/27/2014
IRA Rollover with Augusta was a success
"After careful research, I discovered Augusta Precious Metals. They assisted me in rolling over my IRA into precious metals, they were thorough and detailed throughout the transaction. My rep constantly updated me on the process and I will continue to use them in the future."
Erick K.
Review Posted 1/21/2014
Great IRA Purchase
"Dealing with Augusta Precious Metals is always an amazing experience. After previous successful transactions with Augusta, and the detailed support they provided me with, I would not use any other precious metals company to rollover my IRA with. The process was easy and my rep has answered every question that I have had, and is always available with further questions or concerns. I would recommend using Augusta if your interested in rolling over your IRA into precious metals."
Sophia L.
Review Posted 1/17/2014
#1 Gold IRA Company!
"I recently finalized my transfer to a gold and silver IRA with Augusta. They were absolutely amazing. Their customer service and follow up was very professional. My account executive always kept me posted. And their prices are super competitive. I am very satisfied."
Bob W.
Review Posted 1/11/2014
Augusta Precious Metals
"I just purchased my first gold and silver coins from Augusta and my rep walked me through the process in a quick and concise manner. I was treated so well, and my questions were answered in detail and with patience. Most importantly, my rep kept me up to date on the status of my transaction, shipping, and upon delivery of my metals, he verified the metals were up to my standards. The quality of my metals were excellent, and the customer service was excellent! Augusta exceeded my expectations."
joe r.
Review Posted 12/18/2013
Review
"Thank you Augusta Gold for your distinguished service. I learned a lot talking to my account executive about the different types of metals. Thanks for discussing silver with me. My wife and I feel really good about our half dollar purchase. Augusta’s response was always prompt and to the point. Augusta was very professional and Isaac was very easy to reach either by telephone or by email. I should emphasize that I am not easy client. I asked a 1,000 questions and got a straight answer for every single question that I asked"
nadav b.
Review Posted 12/9/2013
Amazing Service Highly Recommended
"This place was amazing. APM helped me transfer my IRA. Isaac was patient and answered all of my questions. He was pleasant the whole time. I will never go anywhere else again. Thank you Augusta."
Susan M.
Review Posted 12/5/2013
Attentive and Personal
"I was hesitant in choosing a precious metals company to work with but after doing research i decided to take a chance with Augusta. They take the time to work with you instead of rushing you off the phone to try to make a sale. It was refreshing to speak with an account executive that actually knew the precious metals business in depth and was able to answer my questions. The team at Augusta was very professional throughout and I felt very confident working with them because they seem trustworthy and always available. More importantly I can get in touch with my representative whenever I have a concern or question and my calls are always answered or returned on a timely basis. Excellent customer service!"
Kobe C.
Review Posted 12/3/2013
Lucky to Have found them.
"A good friend of mine recommended Augusta to me and after lots of research I decided to give them a call. The rep I spoke with provided me with great service and great prices. Their 7 day protection program made me feel comfortable to make the purchase as well. I also received a free Silver American Eagle along with my friend who referred me. I received all of my gold and silver on time and as promised. Will do business with Augusta from now on."
Gina G.
Review Posted 12/2/2013
Augusta-Excellent Customer Service and Specials
"Augusta's 7 day protection program made it so comforting to purchase gold. If the price of the gold I purchased should go down within the first 7 days of my purchase, Augusta will revise my price accordingly. This deal is amazing!!"
mike l.
Review Posted 12/2/2013
Augusta - One of the BEST PLACES for GOLD
"Augusta is one of those few companies who give you customer service like family. From my understanding, this is a family owned company, and they sure take pride in their business. My agent made sure that I understood the dynamics of locking in my price and assured me that I had 7 days to get the best price within those 7 days. He even called me to revise my gold and silver coins after they went down by a little bit. I am recommending my family to them."
Jennifer A.
Review Posted 12/2/2013
Great service ! Thats the way You should do business !
"This company is filled with professionalism, knowledge, and courtesy. My rep explained to me the whole IRA process in detail and the process went smooth. His approach gave me confidence. Augusta is an example of what a good company should be."
David V.
Review Posted 11/25/2013
Extremely Satisfied
"I worked with Augusta because I need to hedge against inflation. My representative was very impressive and I was impressed on how much personal contact he gave me along the way. It was a great experience. I was well informed and he even promised to pay all of my 1st year IRA fees if I ever wanted to proceed rolling over my 401K. This a a great company and the way I was treated will definitely make me want to work with them again."
Carol S.
Review Posted 11/22/2013
Very Experienced Rep’s!
"I have worked with Augusta and the staff is very experienced and committed to providing the best customer service. They went beyond my expectations and made the task of switching my IRA into a Gold IRA very easy and comfortable. Unlike some of the precious metal competitors, Augusta gave me personalized service based on my portfolio and my specific needs. I did not feel like I was just another customer because they took lots of time to work with me and create a personal connection. Would recommend Augusta."
ronit c.
Review Posted 11/20/2013
Exceeded my expectations
"Augusta Precious Metals handled me with the utmost integrity and respect. Their prices are highly competitive and I even received a free Ben Franklin. The process was seamless. They are very worthy to go to for anyone who is interested in hedging against inflation or just buying some gold or silver coins. I would recommend this company to anyone."
Raquel P.
Review Posted 11/19/2013
Great Company
"Augusta did exactly what they said they would do. I received my maple leafs and libertys on time. The 7 advantages are worth buying from them."
SAM
Review Posted 11/19/2013
Silver Purchase I am very happy
"I decided to work with Augusta. After receiving my shipment of silver in great condition I am very content. Their products look just as they do on their website. The silver eagles I purchased are in great condition and every piece was counted for. Great service, fast shipping, satisfied customer."
Joe L.
Review Posted 11/13/2013
great results
"I have been getting great results with Augusta. They have knowledgeable representatives and a great management team. They provide excellent customer service and are always professional. I look forward to working with Augusta again in the near future."
yossi v.
Review Posted 11/12/2013
Honest Company
"A very honest and ethical company to do business with. Very refreshing to work with a company that prioritizes their customers over their profit. Augusta provided me with great customer service and did not stick me with any hidden fees or try to sell me more expensive products. I am very pleased with my delivery and the products they sell. HONEST through and through!"
David S.
Review Posted 11/10/2013
Augusta Precious Metals has Saved me over and over!!! I will be a life-time client!!
"After months of research and confusions, I finally landed this gem of a company. The Sales rep made me feel so comfortable and was not pushy or over aggressive like other firms. He took his time and explained exactly what I was getting into. He followed up to make sure my order has been received and offered to follow up in a month. I have been nothing but satisfied with them. I will be a life-time customer!!!"
Shawn D.
Review Posted 11/6/2013
"No pressure involved friendly people to answer your questions. Have received weekly updates on setting up account."
2/24/2021
Steven B
"The staff was very professional. The videos that are used are helpful and illustrated the process. When I finished my first webinar appointment I was more informed and better prepared to move forward. Thank you for helping me save my retirement!"
2/20/2021
Jamie C
"I recently had a very informative video call with Augusta Precious Metals. Their video conference provided answers to my questions and new information on precious metals. I found their representatives well informed, and a pleasure to talk with. I learned a lot."
Alan M
Alan M
"Very clear and informative team. I also appreciated the low pressure sales team."
2/18/2021
Steven C
"Excellent presentation. Information given was precise and not overbearing like so many video presentations today. There was no pressure to make any kind of purchase or decision. I highly recommend taking a look if you have any interest in precious metals."
2/13/2021
Doug Byers
"Cookie and ***** K. The presentation was very clear and informative and the illustrations and graphics were very helpful to explain the information. The presentation was geared for the novice investor, and we felt very comfortable after watching it. We were encouraged to ask any questions we had concerning this type of investment. We felt no pressure to make a decision right away. The gentlemen who represented Augusta Precious Metals were friendly, professional, and knowledgeable. If you have any interest in the purchasing of precious metals, we would highly recommend a conference meeting with this company."
2/11/2021
Stephen & Cookie K
"Augusta Precious Metals another company to invest your IRA or 401K. The Zoom meeting with Devlyn was very informative concern the company and how you investment with this company is a great company for growth of your investment. To transfer your funds are 3 forms to fillout. Good sound investment strategy with this company."
2/4/2021
Kenneth T
"This has been a pleasant experience. I appreciate Hank ********* personal call and my ability to reach him directly. I REALLY appreciated an individual and personal webinar where I could share personal information related to my situation. I also REALLY appreciated not being pushed to do anything immediately."
1/28/2021
margaret b
"Augusta people are friendly, and informative, and up to date."
1/22/2021
Rob
"I could not recommend more highly. Super-professional staff, great at communication, friendliness and expertise about buying precious metals. My personal broker had decades of experience & gave great guidance -- with all the proper disclaimers. And the IRA Director was there for me again and again, from 401k rollover to Trust administrator to metals purchase to shipment to Texas Depository. Great people, great company."
1/18/2021
Charles T
"I have to say that I value the knowledge I picked up in the presentation. Thank you"
1/14/2021
Don A
"Lauran and Devlyn provided an excellent overview of the current market and a roadmap to where they think precious metal prices are going over the mid to long term. An excellent introduction to the concept and finance lesson. Very professional. Thanks."
1/8/2021
Achilles Y
"Working with Augusta Precious Metals was very informative, educational, professional, as we have never considered this type of investment. The staff that we spoke with was very patient and answered all our questions never indicating any kind of frustration as seemingly the same questions were asked in different ways. Our level of skepticism and concern to make a good decision that would benefit our future was very high. We found Augusta to address each one of these concerns refreshing and even answering that additional research for items that were not readily answerable would be provided on a follow-up conversation. The financial transactions were smooth and fully explained as we made our investment. Again, their patience and expertise were evident. The continued correspondence through and including the documentation of receipt of our investment purchase was very comforting for us. We do look forward to a continued successful investing relationship for the betterment of our future."
1/3/2021
Richard G
"Very clear and informative presentation by Devlyn Steele. He demonstrated very clear knowledge of the current U.S. economic situation and the outlook for the future. This included information on how a gold/silver IRA could could provide a hedge against inflation. He clearly presented Augusta's capabilities regarding gold/silver IRAs."
12/23/2020
Steve B
"I just got schooled by APM and that's exactly what I was looking for! I've heard and been told so many different things over the years I'd confused myself. Kevin and Clint gave me a clear understanding of precious metals purchased through an IRA, 401k and with cash. You couldn't ask for a more straightforward presentation and Q&A in a short amount of time. They represent the kind of company I look forward to doing business with long term. Thanks!"
12/15/2020
Gregory W
"I contacted Augusta Precious Metals for info about a precious metal IRA. I first talked to Kevin, he explained a lot and then set me up with a teleconference with Director Devlyn. We were talking for about 1 hour. Devlyn answered all of my Questions and covered things I didn't even thing of. I am Very pleased with them and plan on doing business with them. Great Job Guys"
12/10/2020
john w
"Taking the time to attend the virtual meeting with Mr. Steel is something I'm glad we did. Very informative and easy to understand on how investing in precious metals is an avenue to protect our investment portfolio in these volatile times. Looking forward to our meeting with Augusta Precious Metals to move the process forward and obtaining peace of mind."
12/4/2020
Tony L
"Great information on economic factors that affect gold and silver prices."
11/11/2020
Konstantin A
"I spent a little over an hour in a Zoom conference talking with various Agusta Precious Metals "department" representatives about converting a portion of my investment (IRAs) portfolio to precious metal. The provided both excellent information on the history, present and potential future of the economy and how precious metals can provide a hedge against inflation. They explained their process of of converting an existing stock market based IRA to precious metals IRA to include all associated setup and maintenance costs. All representative were very professional and knowledgeable, answering all of my questions in real time during the conference."
11/5/2020
JStraw
"Our web video conference was very informative. We talked with two very nice associates who walked us through the procedures for opening an IRA in gold and silver. They were very informative and answered all our questions. I appreciated that there was no high pressure sales tactics involved."
9/17/2020
Phyllis H
"The people at Augusta Metals are wonderful to work with, making you feel like you become a family member. During this time of uncertainty took the time to teach me. Thanks Augusta y'all rock!!"
9/11/2020
TMStock
"Augusta precious metals are very informative and they do most of the work."
9/6/2020
Mary B
"The team wants the best outcomes for their customers and takes ownership of the process"
9/4/2020
Chris B
"Very personal service. I was surprised that they had as much time to answer my questions as they had. I didn’t feel ANY pressure to do anything. Real professional."
9/2/2020
Sean L
"Everyone I have spoken to has been extremely kind, and there has been no pressure to make a commitment, which is a big plus for me. The training and review session on the economy was easy to follow and understand. They were able to address my concerns and answer my questions. All the information on the website is a great supplement to the presentation. They have been respectful of my request for time to work through my decision. Awesome Customer Service! I wouldn't hesitate to recommend them to family and friends."
8/27/2020
Kathy V
"The presentation was excellent and I'm impressed with the importance to my inquiries that were shown by both Lauran and Devlyn. This was time well spent with these guys. They were in no rush and answered all my questions in depth. I was NOT pressured to make a decision immediately. They agreed to provide us with time to decide on the best path forward for us and NOT them. They have been extremely transparent. I HIGHLY recommend the folks at Augusta Precious Metals."
8/20/2020
Aubrey W. D
"While considering investing in a precious metals IRA, I recalled the advertisements I had seen over several years for Augusta Precious Metals. I did my homework and checked ratings on Gold & Silver IRA management firms and indeed found Augusta to be in the Top Ten. After making the initial contact with Augusta to begin learning about their offerings and process, my questions and concerns have been addressed with a superior customer service model and an obvious wealth of knowledge regarding investments in general, the precious metals market, the current and projected state of our economy, and a passion for precious retirement assets. My one-on-one with Devlyn Steele was thoroughly educating and eye-opening. I highly recommend August Precious metals if you are concerned with diversification of your retirement assets."
8/14/2020
BONNIE B
"Very thorough presentation of present situation in world economies, and relationship of currencies to precious metals."
8/12/2020
Michael
"Very informative. Takes time to explain thoroughly and answered all questions."
8/7/2020
Kelly C
"I purchased Canadian Maple Leaf 1oz Gold coins from Augusta about five years ago as a long term investment. Over the last few months I watched SPOT price for gold go to a all time high. As I do with stocks that I hold I figured it was a good time to take some profit off the table. I was somewhat anxious when I called Augusta to discuss a buy back not knowing what to expect. Would they be reluctant to "buy high", would they make it difficult and uncomfortable etc., etc. Wow just the opposite. I dealt with customer service rep named Sierra who gently walked me through the process over a 2 day period, she was very polite and professional. Bottom line, I was offered and I received a very generous buy back, I am very happy with how things were handled from start to finish and plan to continue to do business with Augusta as a result of this experience. Thank you Sierra."
8/6/2020
Fred B
"They helped me from the beginning of session to end . Made it easy to move forward with confidence. Answers to all my questions about any fees and process to open up an IRA account."
8/1/2020
Gary N
"Augusta Precious Metals have a great presentation on silver and gold. They were very professional and helpful in setting up a new account for me. All of my questions were answered either by the presentation or by the agent helping me. If you want to buy silver or gold you should give them a call."
7/29/2020
RODGER P
"Augusta Metals is absolutely the best when it comes to precious metals and EVERYTHING associated with them. If for whatever reason professional one on one becomes necessary contact Cierra in customer service!! She is the epitome of professionalism and excellence!! Reach out to her!!"
7/16/2020
CT
"Staff was knowledgeable and patient. They walked me thru every question I had. Great team."
6/17/2020
DB K
"Spoke with 3 people. All knowledgeable and professional. Very good explanation of services."
6/12/2020
Eric H
"The presentation was professional , informative, and thought provoking. Not a hard sell, would recommend to friends. Expecting to move forward with the company."
6/5/2020
Richard M
"I researched different gold and silver companies, I chose Augusta and could not have been more pleased with their professional approach to me as a customer. They helped make a difficult process of transferring money from an existing 401 to purchase gold and silver IRA."
5/26/2020
Ron L
"Augusta is a high quality opportunity to diversify my IRA and has been very informative as I move forward in this diversification into precious metals. I look forward to working with them as they help me do it in the smartest way."
5/22/2020
Daniel S
"Knowledgeable and professional are the 2 best ways to describe my experience."
5/20/2020
Cynthia H
"Very informative and knowledgeable staff. No sales pitch or push. Will recommend to friends also."
5/11/2020
Abdul R
"Augusta's customer service is fantastic. The reps thoroughly explained the process to purchase."
5/5/2020
Connie H
"Great to work with. They listened to my concerns."
4/29/2020
Annette J
"Did my research and all my questions were answered from beginning to end process. Good Company."
4/29/2020
Jovino
"Very informative presentation by knowledgeable staff of professional investment investors. Great way to spend a half hour or less & receive information on diversifying your portfolio. Ability to answer all your questions easily without stumbling or an "I'll get back to you" answer! Knew exactly the right answer! If you're looking for a way to diversify with gold & silver, give them a look!"
4/28/2020
Linda C
"My husband and I had decided to diversify our portfolio to include precious metals but had no idea where to begin. Cierra with Augusta walked us through the entire process, making it much easier and streamlined than we had anticipated. We transferred a portion of our money from a retirement account with the State of California into precious metals. I give them 5 stars and would recommend this company to anyone who is interested in diversifying."
1/21/2020
Suzette m
"They are very up front with fees and exposures and are willing to work with you. They mostly get back to you right away with questions answered. So far, I am very very happy with the service. They are very easy to work with and trust."
10/11/2019
Lee
"It's difficult to find companies that operate ethically AND really know what they're talking about. My connection with Augusta Precious Metals has shown me they're both. If you want precious metals in your portfolio, you can't go wrong with this company. "
10/4/2019
HOWARD S
"Very satisfied with the professional treatment of all people I deal with."
10/3/2019
John B
"Augusta Precious Metals is the company to go to when it comes to customer service and gold IRAs. Their staff is honest, easy to talk to, knowledgeable, and well informed. When speaking with them, they addressed all my concerns and presented the most common options to me in the way I understand it. This saved me a lot of time in my personal research on precious metals. They have earned my trust. I feel that Augusta Precious Metals is the best option for buying gold and silver."
9/7/2019
Jayson T
"I'm one of those people who normally doesn't post reviews. Truth is, I really don't want to be bothered most of the time. But I'm posting this one. In short, working with Augusta Precious Metals has been great. If you're noticing how shaky the economy and markets have been and think you might benefit from adding some gold or silver to your portfolio, there's no reason to look any further than Augusta. Top-notch people; smart, knowledgeable, friendly...but NOT PUSHY. No pressure. I actually enjoyed speaking with the folks there - and I usually don't enjoy speaking with ANYBODY. Highly recommend."
9/6/2019
Robert Y
"The people at Augusta Precious Metals are honest, reliable and knowledgeable. They don't try to "suck you in," they just put the information out there and they're not pushy. They are the real deal. We like their ads because they are sophisticated and classy and credible, which tells you something about the quality of the company. Augusta is genuine, and not high rollers or in your face. You can trust them. If you're thinking about buying gold and silver, you really need to explore the possibilities Augusta has to offer."
9/2/2019
John & Ann F
"I recently turned 59 1/2 and did an IRA Roll-over into an Augusta Precious Metals IRA account. The folks at Augusta made it easy to do, and easy to understand! I feel much more confident now of my retirement savings with 1/2 of it in precious metals through Augusta. Thanks Augusta! "
5/9/2019
Brian P
"Good communication. Kept the ball rolling where I may have left it alone. Now I own silver. Hope it goes in the right direction. Ti"
4/24/2019
2465 Doc H
"I had many questions about precious metals. Devlyn and the staff at Augusta Precious Metals made my transaction very easy. They were available to answer further questions and have follow up with additional calls to give updated information and news concerning the industry. I would do business with them again in the future."
4/15/2019
Blaine
"All communication was pleasant. Return calls were timely, The salesperson had a great deal of patience with this customer’s learning curve."
4/13/2019
robert c
"I had an IRA Rollover and Augusta took care of the whole procedure and made it easy."
4/8/2019
Paul M
"Through five careers, I have dealt with a wide variety of businesses and people. I can say categorically that none have been better than Augusta. Ron, Devlyn and Cierra were extremely knowledgeable (about the economy generally and the precious metals market in particular). They were efficient and the most pleasant people to work with. Every promise was kept on exactly the timetable promised. I would gladly do business with them again."
4/3/2019
Marc S
"My experience was excellent. Ron was very helpful with any information I needed. He was very friendly and informative. I found the entire process of setting up an account and making a purchase to be very easy. Brian M."
3/14/2019
Brian M
"Extremely knowledgeable and professional staff. I transferred a traditional IRA to a precious metals IRA and the transition went flawlessly."
3/13/2019
Ron H
"In a world that is full of overstated promises about products and services, it's very rare to find a company that will deliver on both and Augusta Precious Metals is that rare gem that once you find it, you'll never leave. If anyone has had a bad experience with the hundreds of other precious metals [companies] out there, then your search is over. I rarely take the time to praise any company for what I expect to be their job and duty but when it came to dealing with Augusta through Mr ***** ******* and his team, I was so impressed by their products and services that I don't mind doing this review because I would want other people to know that they stand behind every product they sell. Kudos for a job well done and thanks again for your prompt service and response. M.A.Z. Sun City West, Arizona"
2/27/2019
M.A.Z.
"I placed an order for gold and silver products, including bagged 90% silver coins. The order was sent in 2 shipments within 4 business days. The hundreds of silver dimes and quarters were accurately counted to exactly fulfill the face value amount ordered, and the actual weight of the coins was within 1 troy ounce of the theoretical weight for the face value total, which is excellent, considering that the coins are old and worn. The shipment was very securely packaged in nearly "bulletproof" double packing via FedEx ground. I had only one minor issue with communications due to an AOL problem which was quickly handled by the excellent customer service reps. In short, I got what I paid for and am entirely satisfied."
10/10/2018
ROBERT A
"Augusta Precious Metals truly professional experience. Bruce, Brian and Jasmine helped both friendly and professional thru the whole process. Will definitely use in the future"
7/19/2018
Lori H.
"To whom it may concern, Ron Tippet is an excellent person to promote your product. He was always available to answer questions, helping me understand Precious metals. Plan on doing more business with him. Would like to say Devon is an outstanding person in helping me understand the metals. When it came time to finalize the transaction he knew his business and helped me through my first purchase. It went very smooth. My Thanks to both of them, they both get a 5, they are people August metals can be proud to employ. Sincerely ***** *****"
5/22/2018
Cathy B.
"I have recently completed my first purchase of precious metals from Augusta Precious Metals. The process was quick and the price was very competitive if not the best available. I appreciate the personal contact from the sales agent (**** Reed) who took time to explain many aspects of the purchase without pressuring me into anything. Once ordered, the shipment was made in a timely manner and the fact that it was free was an unexpected bonus."
3/13/2018
Roy A.
"Bruce Kaufman and the entire team at Augusta Precious Metals were fantastic through the entire process. I would highly recommend them if you are purchasing precious metals. Great work Augusta!!!!"
2/7/2018
Jerry G.
"Professional, courteous, friendly and honest."
1/18/2018
Steve D.
"Outstanding Service. Jacob ****** did a great job with the mechanics of the purchase. Devlyn Steele was very patient explaining the economics of precious metals, and the differences in bullion, common and premium. He was also the actual buyer for my purchase. Both individuals followed up after the purchase to make sure all was well. I will be doing additional purchases over time, and Augusta Precious Metals will be my buyer of choice."
12/11/2017
Robert L.
"This was my first experience buying silver. The person who helped me was very professional. I would recommend Augusta Precious Metals and especially the person that was so helpful to me."
11/30/2017
Gail C.
"I used Augusta Precious Metals to transfer some money from my 401K to purchase silver. Everyone that I had contact with has been very polite, knowledgeable, and helpful. They really made the process very easy. Jasmine * and Roy * were both really exceptional at helping me with the whole transaction. I would highly recommend this company to anyone interested in purchasing precious metals."
11/3/2017
Herbert C.
"I recently made my first Metal purchase and after much research I made it with Augusta Metals. Since I had never bought metal, I had a lot of questions. They were both informative and patient. Their attention to detail and step by step guidance was awesome. They were just the kind of company I needed. They also offered a metal bonus. I couldn't be more happy with my purchase and you will be too."
10/25/2017
Gary G.
"APM delivered as promised. The guidance and transaction of rollover money went seamlessly and effortlessly. I would definitely recommend APM to others."
10/2/2017
David A.
"My husband and I decided to convert my 401K plan I had to an "Augusta Gold IRA" program. The entire process took about a month to complete. However, during that time, our representative (******* ***** from Augusta Precious Metals was there to assist us at every turn and with every question we had!! Our experience was a very pleasant one; while communicating with ******* or someone from his team, they were always courteous, polite, and professional. ******* returned our calls in a timely manner. He explained in details issues or questions we had; AND WE HAD MANY!!! We would recommend Augusta Precious Metals to anyone who is seeking to transfer their regular 401K plan to an Augusta Gold IRA plan (you'll be glad you did)!!!"
9/20/2017
Hattie D.
"I've been thinking of investing in precious metals and Augusta seemed to be a very trustworthy and reputable company. I decided to rollover from my 401k from a previous employer to a Gold/Silver IRA. Despite problems due to my work schedule and living in a very different time zone the staff was very patient and accommodating in their communications with me. I also liked how when I asked them questions the representatives answered them and never pushed their services onto me. The representatives were very helpful in walking me through the process in setting up my account. Overall it was a great experience and I highly recommend Augusta."
9/5/2017
Terry M.
"My wife and I wanted to thank Augusta Precious Metals and particularly our account executive Mr. *** ****** who helped us begin our investment experience with precious metals. Those involved did a wonderful job of explaining each step and walked us through to the exact purchase we wanted, to enhance our retirement. We can’t say enough about our confidence in Augusta and its products."
8/2/2017
Steve and Karen D.
"Great costumer service and prices"
7/20/2017
Johnnie B.
"I started a relationship with ******* ***** at APM in May 2017 to pursue the transfer of a standard IRA from ******* ***** to a Gold Star IRA which was accomplished on 5/12/17 with the establishment of a Gold Star Account. The ML IRA funds were transferred to the Gold Star IRA on 5/25/2017.The APM invoice for the precious metals was issued on 5/26/2017 following discussions with ******* on the precious metal investment options. The precious metals were transferred to the Gold Star account on 6/12/2017."
6/15/2017
julian c.
"******* is a great company to work with, and I'm glad to know them. I am impressed with the way they go above and beyond to make sure their customers are informed about gold IRAs and know what they're getting into."
3/24/2017
John H.
"I would like to say that I am very pleased working with Augusta Metals. They helped me every step of the way and were always prompt in returning my calls. I felt very good about working with them and would recommend them to anyone."
1/20/2017
Robbie L.
"A Very honest and positive experience."
1/7/2017
Robin E.
"A good company with knowledgeable associates. I called with questions, got honest answers (I check with my brother-in-law who is a collector), and purchased at a very good price. I have compared sites and prices ever since but cannot find a match anywhere. This is my 'go-to' company!!!"
12/18/2016
Nancy S.
"I am retired and live on a limited income, but I felt I needed to get some protection in case everything goes south financially. I began searching for a place to buy some silver. I quickly found it was like shopping for a used car. Everyone i spoke with quickly lost me in the numbers. Some companies sniffed their noses at me like i was too much trouble for them. Somehow I finally found Jacob Z***** with Augusta Precious metals. I have to admit I gave him a pretty hard time at the first. I had become quite jaded with precious metal merchants. Jacob was new in the business and I quickly found that he was not double talking or pressuring me to buy what he wanted to sell but what i wanted to buy. He took the time to listen to me and carefully explained all the advantages and disadvantages of a particular metal. It took a long time for him to find what i wanted and for the price I wanted to pay. He stuck with me until he finally found it. I can't speak for the whole company since I didn't work with anyone else except Jacob, but he was terrific! I hope the business never corrupts him. I highly recommend him. **** ****"
12/15/2016
JACK R.
"Very pleasant staff, and they have always been prompt in contacting me."
12/15/2016
Wanda I.
"Heard an ad on the radio and decided to give them a call. I purchased Gold for my IRA account and the process with them was easy. The person I spoke to was knowledgeable in gold and silver coins and did not try to pressure me into buying anything. After I purchased the coins I had a few more questions and their customer service was great too. Overall I had a positive experience with Augusta Precious Metals and would use them again in the future."
12/6/2016
John A.
"I recently called several gold dealers after hearing an ad on the radio. It wasn't until I called Augusta precious metals that I found answers to my questions about getting a gold IRA. Other companies I spoke to (I will not mention any names) only tried selling me. One company even hung up on me when I told him how much I had in my government IRA. Probably because his profit was going to be minimal. The person I spoke with at Augusta was very courteous and did not pressure me into buying gold over the phone. I felt much more comfortable with Augusta precious metals. I told the representative over the phone that I wanted to wait and he asked if he can followup with me in 30 days. I said yes and he called and I gave him my business because he was respectful. That is why I am writing this review. He was respectful of my decision and did not pressure me into buying any gold until I was comfortable and after I did my research. Yes I plan on buying precious metals from them again!"
8/20/2016
Johnnie B.
Very smooth transition to a Metals IRA
"The staff was very professional. The videos that are used are helpful and illustrated the process. When I finished my first webinar appointment I was more informed and better prepared to move forward. Thank you for helping me!"
Jamie C.
Posted on 2/20/2021
Video conference
"Excellent presentation. Information given was precise and not overbearing like so many video presentations today. There was no pressure to make any kind of purchase or decision. I highly recommend taking a look if you have any interest in precious metals."
Doug B.
Posted on 2/13/2021
Good informative discussion with Devlyn. The transfer of funds to Augusta appears to be quite easy.
"Good overall experience and quite informative concerning the possible devaluation of the dollar and how investigating in gold and silver will help buffer the possible loss of funds by the devaluation."
Ken t.
Posted on 2/4/2021
Great people!
"Augusta people are friendly, informative, and up to date."
Robert L.
Posted on 1/22/2021
A very positive experience highlighted with my better understanding of financial markets.
"I good learning experience and definitely will consider."
Don A.
Posted on 1/14/2021
Professional Expertise
"Lauran and Devlyn provided an excellent overview of the current market and a roadmap to where they think precious metal prices are going. I left feeling more confident with what I want to do with a portion of my holdings."
Achilles Y.
Posted on 1/8/2021
We were not sure what to expect on our initial contact.
"Working with Augusta Precious Metals was very informative, educational, professional. The staff that we spoke with was very patient and answered all our questions never indicating any kind of frustration as seemingly the same questions were asked in different ways. Our level of skepticism and concern to make a good decision that would benefit our future was very high. We found Augusta to address each one of these concerns refreshing and even answering that additional research for items that were not readily answerable would be provided on a follow-up conversation. The transactions were smooth and fully explained. Again, their patience and expertise were evident. The continued correspondence through and including the documentation of receipt of our purchase was very comforting for us. We do look forward to a continued successful relationship for the betterment of our future."
Richard G.
Posted on 1/3/2021
Excellent presentation regarding Augusta Precious Metals services.
"Very clear and informative presentation by Devlyn Steele. He demonstrated very clear knowledge of the current U.S. economic situation and the outlook for the future. This included information on how a gold/silver IRA could provide a hedge against inflation. He clearly presented Augusta's capabilities regarding gold/silver IRAs."
Steve B.
Posted on 12/23/2020
If you need answers and a clear map to move forward APM can and will help you too.
"I just got schooled by APM and that's exactly what I was looking for! I've heard and been told so many different things over the years I'd confused myself. Kevin and Clint gave me a clear understanding of precious metals purchased through an IRA, 401k and with cash. You couldn't ask for a more straightforward presentation and Q&A in a short amount of time. They represent the kind of company I look forward to doing business with long term.
Thanks!"
Gregory W
Posted on 12/15/2020
Great info on IRA & Precious Metals.
"I contacted Augusta Precious Metals for info about a precious metal IRA. I first talked to Kevin, he explained a lot and then set me up with a teleconference with Director Devlyn. We were talking for about 1 hour. Devlyn answered all of my Questions and covered things I didn't even think of. I am Very pleased with them and plan on doing business with them. Great Job Guys"
John w.
Posted on 12/10/2020
It was really great! Thank you for your expertise ??
"Very very good experience, thank you ??"
Ellen P.
Posted on 12/9/2020
Excellent Zoom conference with Augusta Precious Metal provided decision level information.
"I spent a little over an hour in a Zoom conference talking with various Augusta Precious Metals "department" representatives about converting a portion of my (IRAs) portfolio to precious metal. They provided both excellent information on the history, present and potential future of the economy and how precious metals can provide a hedge against inflation. They explained their process of converting an existing stock market based IRA to precious metals IRA to include all associated setup and maintenance costs. All representatives were very professional and knowledgeable, answering all of my questions in real time during the conference."
Jerry S.
Posted on 11/5/2020
Transfer of my traditional IRA to a gold / silver IRA
"We had a very enlightening experience in our video conference with Augusta Precious metals. With the current future of our country's economy we were really concerned with the stability of our nest egg. We transferred my traditional IRA into a gold / silver IRA. It was very easy, waiting now for my fund to be funded to purchase my choices of precious metals. A 5 star experience"
Delbert N.
Posted on 10/21/2020
All representatives are super smart and friendly!
"Very positive, professional and informative"
Cheryl J.
Posted on 9/29/2020
I felt well informed, not pressured & it possibly opened opportunities for my future retirement
"As a 1st time precious metals buyer, I really knew nothing.
A clear, informative & pressure-free presentation explained the options to me & at the end, I felt well informed & quite comfortable with the process & Augusta Precious Metals as a company.."
Armen A.
Posted on 9/28/2020
Augusta Metals are Great!!
"I was going through a blindsided ugly divorce when they 1st contacted me. I asked them to reconnect about 6 months from that day. Well they returned the call and took the time to teach me how to move my 401k into metals. It was a great experience and very happy that they treated me like family over the last year and a half. I am not rich by any means yet they still treat me great. Many thanks to a great group of professionals...."
Thomas S.
Posted on 9/11/2020
Very personal service. I was surprised that they had as much time to answer my questions as they had.
"Very personal service. I was surprised that they had as much time to answer my questions as they had. I didn’t feel ANY pressure to do anything. Real professional. I met with 2 different guys personally on Zoom. I felt like they were just there to educate me. After the meeting, i said i needed a bit of time to think about how much money I wanted to transfer from my existing IRA and the rep said "No problem... let me know when you're ready and we can go from there". I contacted them the next day after sleeping on it."
Sean L.
Posted on 9/2/2020
SATISFACTION
"The presentation was excellent and I'm impressed with the importance to my inquiries that were shown by both Lauran and Devlyn. This was time well spent with these guys. They were in no rush and answered all my questions in depth. I was NOT pressured to make a decision immediately. They agreed to provide us with time to decide on the best path forward for us and NOT them. They have been extremely transparent. I HIGHLY recommend discussing your future with the folks at Augusta Precious Metals."
Aubrey D.
Posted on 8/20/2020
The information AUGUSTA PRECIOUS METALS shared was very good.
"Very informative. In these troubling times, knowledge is power."
Kathryn H.
Posted on 8/15/2020
Great Customer Service, friendly staff, highly knowledgeable in precious metals and market understanding.
"While considering a precious metals IRA, I recalled the advertisements I had seen over several years for Augusta Precious Metals. I did my homework and checked ratings on Gold & Silver IRA management firms and indeed found Augusta to be in the Top Ten. After making the initial contact with Augusta to begin learning about their offerings and process, my questions and concerns have been addressed with a superior customer service model and an obvious wealth of knowledge in the precious metals market, the current and projected state of our economy, and a passion for protecting our precious retirement assets. My one-on-one with Devlyn Steele was thoroughly educating and eye-opening. I highly recommend August Precious metals if you are concerned with true diversification of your retirement through market volatility."
Bonnie B.
Posted on 8/14/2020
Met with Augusta today and they are the real deal. Highly recommend you give them a call
"Had a conference call with Augusta Precious Metals today and to say it was enlightening would be a disservice. The conference was very informative about what Augusta does and what they can do for you. I truly believe that diversifying my portfolio with precious metals is the way to go"
Geoffrey F.
Posted on 7/28/2020
Knowledgeable and patient staff
"Staff was knowledgeable and patient. They walked me thru every question I had. Great team."
Db K.
Posted on 6/17/2020
Honest fair and friendly group!
"Easy and fast! "
Constance S.
Posted on 5/20/2020
Knowledgeable consultants, great company!
"When we decided to look into a Gold IRA, I did my research and decided to call Augusta Precious Metals. They were highly knowledgeable and no pressure. Took as much time as we needed. I feel confident in my decision work with this great company!!"
Kathleen O
Posted on 5/8/2020
Augusta is a wonderful organization for education and precious metals.
"Smooth, high quality transaction in a time of absolute chaos."
Ryan S.
Posted on 5/6/2020
Augusta has wonderful customer service!
"Augusta's customer service was outstanding. The reps took the time to discuss gold/silver market and process to set up IRA and purchase."
Connie H.
Posted on 5/5/2020
No hidden information or agenda just facts.
"I was given all the information necessary to be able to make a decision. In addition, there was information that I didn't know and I came away knowing more than when I first talked to them. I do my due diligence and this group knows what they are doing and I felt like I could trust them. "
Jovino m.
Posted on 4/29/2020
Webinar was very informative
"Great to work with. They listened to my concerns. The webinar was very informative and personable."
Annette J.
Posted on 4/29/2020
Great way to spend 20 - 30 minutes to learn so much! Great staff from initial contact all the way through follow up! Helpful
"Very informative presentation by knowledgeable staff. Great way to spend a half hour or less & receive information on diversifying your portfolio with a less volatile opportunity. Ability to answer all your questions easily without stumbling or an "I'll get back to you" answer! Knew exactly the right answer! If you're looking for a way to diversify with gold & silver give them a look!"
Linda C.
Posted on 4/28/2020
Customer Focused Company
"It is not surprising that this very customer focused company provides exceptional customer service. They led me through the entire process and educated me on gold, silver and the markets. I am very happy and would highly recommend them to anyone I know looking to purchase precious metals."
Ashley H.
Posted on 2/29/2020
Great place to work, great people to work with!
"It's difficult to find companies that operate ethically AND really know what they're talking about. My connection with Augusta Precious Metals has shown me they're both when it comes to working with the gold buying public. If you want precious metals in your portfolio, you can't go wrong with this company. "
Howard S.
Posted on 10/4/2019
Augusta Precious Metals saved me a lot of time and presented to me the way I understand it.
"Augusta Precious Metals is the company to go to when it comes to customer service and gold IRAs. Their staff is honest, easy to talk to, knowledgeable, and well informed. When speaking with them, they addressed all my concerns and presented the most common options to me in the way I understand it. This saved me a lot of time in my personal research on precious metals. They have earned my trust. I feel that Augusta Precious Metals is the best option for buying gold and silver. "
Jayson T.
Posted on 9/7/2019
Actually a pleasure working with Augusta Precious Metals
"I’m one of those people who normally doesn’t post reviews. Truth is, I really don’t want to be bothered most of the time. But I’m posting this one. In short, working with Augusta Precious Metals has been great. If you’re noticing how shaky the economy and markets have been and think you might benefit from adding some gold or silver to your portfolio, there’s no reason to look any further than Augusta. Top-notch people; smart, knowledgeable, friendly…but NOT PUSHY. No pressure. I actually enjoyed speaking with the folks there – and I usually don’t enjoy speaking with ANYBODY. Highly recommend."
Robert Y.
Posted on 9/5/2019
Honest, reliable and knowledgeable gold company
"The people at Augusta Precious Metals are honest, reliable and knowledgeable. They don't try to "suck you in" -- they just put the information out there and they're not pushy. They are the real deal. We like their ads because they are sophisticated and classy and credible, which tells you something about the quality of the company. Augusta is genuine, and not high rollers or in your face. You can trust them. If you're thinking about buying gold and silver, you really need to explore the possibilities Augusta has to offer."
John/Ann F.
Posted on 9/2/2019
Thanks Augusta!
"I recently turned 59 1/2 and did an IRA Roll-over into an Augusta Precious Metals IRA account. The folks at Augusta made it easy to do, and easy to understand! I feel much more confident now of my retirement savings with 1/2 of it in precious metals through Augusta. The next big stock market downturn no longer worries me with precious metals in my portfolio! Thanks Augusta!"
Brian P.
Posted on 5/9/2019
Excellent customer service
"I had a previous gold IRA with which I was not happy. The folks at Augusta Metals were able to answer all my questions about how this new account would work and the choice of metals. They took all the time I needed to make sure I was completely comfortable with the new account. Then they walked me through all the steps to make it happen. Excellent customer service!"
Jan S.
Posted on 4/29/2019
Very happy: 5 stars
"The Augusta Precious Metals representatives were extremely helpful explaining all of the information about Augusta Precious Metals. Devlyn Steele and Daryl Gates were my representatives and their explanations about gold and silver purchases are what convinced me to transfer my IRA from Merrill Lynch to Augusta."
Alan S.
Posted on 11/10/2017
Great Service!
"I would give my experience with Augusta Precious Metals 5 stars. Bruce Kaufman and Jasmine Soria have been very helpful. I chose APM because of its many years in the business, the BBB rating and company reviews. Also Raquel has done a great job of tracking down the progress of my orders and keeping me informed. I would have liked more email updates from the shipping department on their progress with putting together my shipments so I would know what to expect on the timing. When I did talk to them they explained everything very well and in detail."
Brian D.
Posted on 10/4/2018
Top Notch in Precious Metals IRAs
"I recently used Augusta Precious Metals to open a precious metals IRA. This type of IRA was new territory for me, so it was comforting to see Augusta's process was well established, quick and easy. The agent was very knowledgeable of the business, and extremely helpful in answering all of my questions and concerns. In a matter of days, my new account was established, and my precious metals were transferred to a facility that I can drive to at any time to view at my discretion. This was the perfect way to diversify my IRA portfolio, and using Augusta Precious Metals made it easy and pain free. I highly recommend this company for precious metals IRAs."
Dr. Frank F.
Posted on 3/5/2018
Augusta Precious Metals did an outstanding job converting my Conventional IRA to a Precious Metals IRA
"The people at Augusta Precious Metals are extremely knowledgeable about their business, and about helping customers get through the process of converting a Conventional IRA account to an Precious Metals IRA account. Communication is paramount, the experienced staff always answered my emails and phone calls promptly to ensure that no discrepancies occurred during the account transition process."
Eric B.
Posted on 6/2/2018
professional and efficient
"Augusta seamlessly worked through all of my paperwork. They are very professional and efficient in setting up my Precious Metals IRA."
Gary S.
Posted on 12/28/2018
Augusta Precious Metals Reviewed
"I had heard a radio commercial for the Gold IRA product by one of their competitors and decided to give them a call. I had asked them to send me the Gold IRA pamphlet with information by email and the sales person never even sent it. So then I did some research and found Augusta Precious Metals. Decided to give them a call and from the beginning they were more willing to help answer my questions. I went ahead and purchased my gold coins for my IRA and and a few days later the person who was helping me called me and asked if I had any questions. Overall my experience with Augusta Precious Metals was positive. Based on my experience, I would do business with them again."
Jake Z.
Posted on 12/6/2016
Augusta Precious Metals
"Everybody has treated me with respect and very helpful."
James B.
Posted on 8/24/2017
Pleased with Augusta Precious Metals customer service and quality of products.
"Over the past 20 months we have converted our IRA into a gold IRA with Augusta Precious Metals. For two people who have limited understanding of precious metals, we were given quality service and our agent was very patient with us. The metals we purchased are of highest quality. We do follow the market with limited understanding but anyone who is looking to work with knowledgeable staff, should consider Augusta Precious Metals. This year we have called a few times for answers to concerns and the staff are always very helpful. We have not purchased additional metals this year but always appreciate the informative calls and emails that notify us of possible future opportunities."
Janice S.
Posted on 12/9/2016
Working with Augusta Precious Metals
"Augusta is a great company to work with, and I'm glad to know them. I am impressed with the way they go above and beyond to make sure their customers are informed about gold IRAs and know what they're getting into."
John H.
Posted on 3/24/2017
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John S.
Posted on 3/29/2018
Great customer service and prices
"All the people who we dealt with were very respectful and helpful with the process and customer service."
Johnnie B.
Posted on 7/20/2017
Ethical Company that Cares About Customers
"I don't think there's another precious metals company out there that works as hard to be ethical, and that's why I like working with Augusta. They get great reviews. You can see them at the Better Business Bureau, TrustLink.org, Yelp--places like that with comments from real customers."
Kindra F.
Posted on 3/24/2017
Great business
"Augusta Precious Metals-very professional and friendly. Bruce, Brian and Jasmine were great thru the whole experience. Will definitely use again."
Lori H.
Posted on 7/19/2018
Good people to do business with.
"Augusta assisted me every step of the way to put my IRA into precious metals without pressure and with the greatest of patience. Jeff and Walter were particularly helpful."
Paul D.
Posted on 1/10/2017
Review for Augusta
"I am 100 percent satisfied with my experience with Augusta Precious Metals. The transition from Fidelity to Augusta was seamless with the assistance of Joe at Augusta. He explained everything in detail and was available to answer all my questions. I greatly appreciate all his help and guidance through the process."
susan s.
Posted on 11/7/2017
Trusted company
"The people at APM made me feel very comfortable with them"
Christopher G.
Review Posted 2/28/2021
Augusta Precious Metals
"Devlyn discussed the company and strategy of Augusta Precious Metals.The discussion concerning my 401K and the disbursement of my funds and fees were very informative."
kenneth t.
Review Posted 2/4/2021
Augusta Precious Metals
"I did not know what to expect. I have to say the presentation was 100 % professional and I came away with a greater understanding of our financial landscape."
Don A.
Review Posted 1/14/2021
Excellent Plans & Service
"knowledgeable personnel and great service plans. Clint and Lauren readily answered all of my questions and demonstrated a highly professional and competent demeanor."
Robert D.
Review Posted 12/14/2020
Great Service.
"I contacted Augusta Precious Metals for info about a precious metal IRA. I first talked to Kevin, he explained a lot and then set me up with a teleconference with Director Devlyn. We were talking for about 1 hour. Devlyn answered all of my Questions and covered things I didn't even think of. I am Very pleased with them and plan on doing business with them. Great Job Guys"
john w.
Review Posted 12/10/2020
Augusta was Excellent
"Looked at diversifying and called several potential companies. Augusta was excellent in explaining their company, philosophy and answering all my questions."
Eric H.
Review Posted 6/16/2020
Customer Focused Company!
"It is not surprising that this very customer focused company provides exceptional customer service. They led me through the entire process and educated me on gold, silver and the markets. I am very happy and would highly recommend them to anyone I know looking to purchase precious metals."
Ashley H.
Review Posted 2/29/2020
First Investment
"They were patient with me. They explained it very well and took multiple calls on different days to get me taken care of."
William M.
Review Posted 4/25/2019
Make sure to do your homework
"Very Customer Focused. Good follow up. Make sure to do your homework to know what you want but very professional company."
Bob M.
Review Posted 1/15/2019
Professional and efficient
"Augusta seamlessly worked through all of my paperwork. They are very professional and efficient in setting up my Precious Metals IRA."
Gary S.
Review Posted 12/28/2018
Trusted Service!
"I would give my experience with Augusta Precious Metals 5 stars. Bruce and Jasmine have been very helpful. I chose APM because of its many years in the business, the BBB rating and company reviews. Also Raquel has done a great job of tracking down the progress of my orders and keeping me informed. I would have liked more email updates from the shipping department on their progress with putting together my shipments so I would know what to expect on the timing. When I did talk to them they explained everything very well and in detail."
Brian D.
Review Posted 10/4/2018
very professional and friendly
"Bruce, Brian and Jasmine were great thru the whole process. I will definitely use Augusta Precious Metals again"
Lori H.
Review Posted 7/19/2018
Augusta Precious Metals did an outstanding job converting my Conventional IRA to a Precious Metals IRA
"The people at Augusta Precious Metals are extremely knowledgeable about their business. They are dedicated to helping customers get through the process. Communication is paramount; the experienced staff always answered my emails and phone calls promptly to ensure that no discrepancies occurred during the account transition process. Thank you for a job well done"
Eric B.
Review Posted 6/2/2018
Working with Augusta Precious Metals
"Augusta is a great company to work with, and I'm glad to know them. I am impressed with the way they go above and beyond to make sure their customers are informed about gold IRAs and know what they're getting into."
John H.
Review Posted 3/24/2017
Ethical Company Who Cares About its Customers
"I don't think there's another precious metals company out there that works as hard to be ethical, and that's why I like working with Augusta. They get great reviews. You can see them at the Better Business Bureau, TrustLink.org, Yelp--places like that with comments from real customers."
Kindra F.
Review Posted 3/24/2017
A lot of Questions Answered
"Ron was very understanding and patient with me. I had a lot of questions. I reserve the full 5 star rating until after my January follow-up consult."
Gary W.
Review Posted 1/5/2017
A++ Rating - 5 Star
"Frank is my agent at Augusta Precious Metals. I have had excellent service and education from him, I am extremely pleased with Augusta, and have recommended them, and will continue to do so."
Daniel S.
Review Posted 12/30/2016
Outstanding Service and Support
"I was interested in a Self Directed IRA. Upon researching Augusta Precious Metals, I contacted them and inquired into their services and support. I am a skeptic by nature, but was very pleasantly surprised with their knowledge, resourcefulness, and patience in helping to get the answers I needed and setting up an account. They truly strive to be respectful, knowledgeable, and supportive all the way from the initial inquiry through a very satisfactory completion of a transaction and continued followup with their customers. They strive to provide the best deals, honest answers, and treat you like more than just an account. They treat you like a long term friend and client with your best interest first. Thanks Walt and all the great staff at Augusta Precious Metals."
Bart A.
Review Posted 12/15/2016
Great Service
"Ron has been frank and honest, skillfully answering my questions. I will continue to do business with Augusta. John B."
John B.
Review Posted 12/14/2016
Agusta Precious Metals and Ron Tippet
"Augusta Precious metals and Ron ** was great to work with. Ron made sure all of my questions were answered in a timely manner and between the two they made my transaction very easy thanks again"
Mike H.
Review Posted 11/24/2016
5 Stars to Augusta Precious Metals
"Ron was great to work with, very knowledgeable, friendly and easy to work with. He helped guided me through the whole process. This is a great company to work with. I was one that changed his order in the process, and true to their word they change my order, without question. the process went smoothly. If you are considering precious metals in the future, I would consider Augusta."
Ronald Z.
Review Posted 11/13/2016
Jeff Ward was amazing to work with!
"Jeff was so great to work with. He helps you with every step of the process, making calls and sending emails as needed. He was quite patient and kind with every step. We are very happy with the process through Augusta Metals and would recommend them to anyone."
Lynn L.
Review Posted 11/1/2016
Jeff Ward
"Jeff went well beyond his normal routine to help me out with several issues in which one was very serious. He was very professional throughout the whole process. Jeff is very knowledgeable in the precious metals field and was able to answer all my questions. If I called Jeff and had to leave a message he always responded in a prompt manner. I would recommend Augusta metals and Jeff to anyone. He showed complete patience and professionalism throughout the whole process and was very easy to work with. I appreciate him very much and thank him for his hard work. Thanks and God Bless."
frank c.
Review Posted 10/28/2016
Great Service
"It was privilege working with Augusta Precious Metals. Jeff did a great job in making me feel comfortable and not pressured into making any decisions. I am greatly happy with the service I had been provided with."
Patrick B.
Review Posted 10/20/2016
Augusta Precious Metals Ted Root great service
"Having to find a company to work with for a gold IRA was a stressful process until I found Augusta Precious Metals. The whole procedure was very fast and easy due to the advanced help I had. Ted had taken good care of me. He was very patient and provided me with more information than I had asked. I was provided excellent customer service."
Leo H.
Review Posted 10/5/2016
Great company to work with
"Ron was great to work with. Excellent customer service. He made the whole process easy. I would use Augusta again. Even their premium over spot was not bad and that’s how i thought they would try to screw me (I'm suspicious). It was lower or not more than a few cents above other places that i checked. I was pleasantly surprised. I would recommend Augusta to others. ."
Andrew C.
Review Posted 9/29/2016
Jeff Ward consistently delivers!
"Augusta strives to exceed customer expectations and Jeff exemplifies that goal. His professionalism, patience, and willingness to work with me, an admittedly difficult customer, is second to none. I highly recommend Augusta's services!"
David L.
Review Posted 9/12/2016
Augusta Precious Metals extremely helpful, freindly and efficient
"Jeff Ward has assisted me in buying the metals needed. He or one of his business associates has always been available to answer questions, look up information, and explain the process I should expect. This is a very professional group and would recommend them highly."
Tina S.
Review Posted 8/4/2016
Augusta Precious Metals Chris Thread 855-242-4121
"Chris was there to guide me thru the steps and purchase. He was very professional and explained the points that I just didn't comprehend. Next thing you know I was purchasing my metals. Great Guidance."
Gary M.
Review Posted 8/2/2016
Augusta Precious Metals: great professionalism and personal service
"I am very pleased with the professionalism of Sean who was my account representative when I first ordered from Augusta Precious Metals. He understood my priorities and designed a program that would handle my needs when I opened my precious metal self-directed IRA. When Augusta Precious Metals had a recent special offer, Chris, an account representative, reviewed my file and allocated my available funding so that I received maximum benefit from the transaction."
john paul j.
Review Posted 8/2/2016
Jeff Ward and Walter Dombroski great service!
"These gentlemen walked this rookie through the process without any problems. Augusta provided great service to help me get started. I would highly recommend this team to work with when purchasing gold or silver. Keep up the good work!"
Paul D.
Review Posted 7/30/2016
Randy Ashburn and Augusta Precious Metals
"Right after I made the coin purchase, my IRA went up over 15% in value!!! I know that was partially blowback from Brexit, but silver is still holding its value and showing steady growth. Thanks Randy and Augusta!"
Chris R.
Review Posted 7/18/2016
Jeff Ward- Total Professional in the precious metals business!
"Augusta Precious Metals and Jeff are excellent! Knowledgeable and helpful, Jeff has been pleasure to work with. He has gone the extra mile to ensure complete satisfaction on multiple orders over the past few months. Highly recommended!"
John C.
Review Posted 7/16/2016
Augusta Precious Metals delivers on their promise
"I decided that a hedge was needed against possible dark days in our future, so I began checking into metals. Setting up a self directed IRA account is a bit complicated. But Chris Youkhana patiently walked me thru all the steps and answered all my questions. Working with him at Augusta has been a positive experience"
Mark T.
Review Posted 7/10/2016
Augusta made it easy
"After deciding to go down the precious metals ira road, I found out that I did not know that much about it. With Chris’ help walking me through the process I couldn't be happier. He was always available to answer any questions for me. Chris and I also found we have family and friends in the same little small town in northern Michigan. Who knew? Customer service was the best."
Rob E.
Review Posted 7/8/2016
Jeff Ward - Augusta Precious Metals - Unbeatable customer service
"I decided to take the leap to the precious-metals backed IRA. I could not have been more pleased with the customer service provided to me via Jeff at A.P.M He took the time to ensure I fully understood and didn't flinch from answering any questions I had. I would recommend him to any of my loved ones that were considering doing the same. What more can I say (write)? Yes, there is more than one option out there. Yes, one of them is to purchase "rare" coins. There is no scamming going on. Pay attention, do your research, and choose the path that works best for you"
Robbie L.
Review Posted 7/2/2016
Our first time dealing with Augusta.
"We had a 401k to roll over into an IRA and wanted it in precious metals. Patrick walked us through what to expect during this roll over. Patrick was very patient with our questions since this is our first time dealing with metals. Patrick was even part of the conference call to Merrill Lynch for the transfer and that was in itself helpful. I would recommend them to anyone looking to precious metals. This roll over was for my partner’s 401k and she wanted me to be involved since all this was over her head. Patrick had no problem dealing with both of us asking questions. We Will do business again. "
Sarah M.
Review Posted 6/28/2016
Augusta Precious Metals and Evan Fienberg are 5 Star All The Way!
"I explained my goals to Evan, he did some research and found my the exact item that I needed. He explained the shipping and tracking processes and assisted me in tracking my shipment. Mr. Fienber's knowledge of his business and his kind assistance made my purchase a very satisfying experience. Evan is definitely a valuable asset to Augusta Precious Metals. "
Robert E. P.
Review Posted 6/24/2016
In a company that deals with Assets.... Richard Davis is an Asset unto himself!
"I was laid off in May from Century 21 Corporate and had a small 401K rollover to deal with. I heard about Augusta Precious Metals on the radio and thought I would call and see what they could do. I was so very fortunate to connect with Richard. This young man has the patience of a saint.... After I explained that I'm a "visual learner," he sent emails detailing the process and also walked me thru certain steps on the computer. He also VERY patiently went over what would be needed next as we completed each step. I cannot tell you how impressed I've been with Richard's level of service and follow-up.... I fully recognize that my account pales in comparison to some that Richard has dealt with but there was NEVER any indication that my account was any less important than the high dollar ones. I was ALWAYS treated with complete respect during the entire transaction. (My ONLY suggestion would be to have some type of checklist or flowchart for us "visual learners" so we can see "progress" as we move thru the steps and to know what is coming up.... I think that would be very helpful for "mature" clients.... ) Richard, again, JOB WELL DONE! KUDOS FOR BEING SO CUSTOMER ORIENTED AND DOING A GREAT JOB! THANK YOU, THANK YOU, THANK YOU!"
Ruth F.
Review Posted 6/22/2016
Richard Davis is GREAT! Knows his stuff and is friendly to boot!
"Richard Davis responded to my request for info on gold and silver. He very patiently walked me through the explanation of why gold and silver and how the process works within Augusta. With Richard's fantastic help, we sped the whole mega-transaction through in shorter time than most. Thanks Richard"
Jeffrey N.
Review Posted 6/19/2016
Taylor Nelson - Creating Confidence in Uncertain Times
"At first I had my misgivings about Gold, but Taylor quickly put that to rest. I found that Taylor was knowledgeable, and the information he provided gave me a lot of insight into the value of precious metals. It was also very comforting, that Taylor took the time to makes sure that I understood the possible risks and rewards. If I have any future interest in purchasing precious metals, I will make sure to call Taylor first. "
john k.
Review Posted 5/17/2016
Evan Fienburg, Honest to the Bone!
"Recently I began buying small amounts of silver. I found that speaking with sellers is a lot like buying a used car with each representative trying hard to get me to buy what would make them the most money not what i wanted. I can't endorse everyone at Augusta Precious Metals but EVAN seemed to be low pressure and honest with me. He carefully explained the options but did not put pressure on me to buy HIS choice. The market was going up at the time i first spoke with him and so I chose to wait to buy. He kept his eye on the market and when a certain product hit my goal price he called me and we closed the deal. He is a terrific young man and his character and honesty will carry him a long way. I give five stars to Evan! JRR Heber Utah"
J R.
Review Posted 5/12/2016
Rolling Over To Gold & Silver
"I wanted to roll a portion of an old IRA into physical metals as a hedge against market volatility. In researching my options I landed at Augusta Precious Metals - and I am glad that I did! Michael at 800-700-1008 was a complete pleasure to work with, he was patient with all of my questions, guided me through the process, and never pressured me.Thanks so much for all of the help and guidance. "
Thomas S.
Review Posted 4/15/2016
Roth IRA
"Randy and Evan have done a very good job of follow-through in the whole process of this purchase. It's been a journey for sure, and not a simple one for one such as I. However, Randy has been patient in explaining and Evan has been diligent in his part. I'm trusting this to be a positive move for me."
Marjorie S.
Review Posted 4/14/2016
Randy Asburn and Augusta Precious Metals are the best
"Randy and the other representatives I had the pleasure of working with in setting up my precious metals IRA were very professional and made me feel very comfortable doing business with them. I highly recommend Augusta if you are interested in buying gold and silver."
David V.
Review Posted 4/6/2016
There cannot be a better company than Augusta Gold out there!
"Working with Walter at Augusta was a fantastic experience in service to meet my goals of gold and silver ownership. He is responsive and dedicated. Every step of the way was clearly communicated and went perfectly."
MICHAEL W.
Review Posted 3/19/2016
Mill Hall, the best.
"Thank you so much Mike and Augusta for being so patient with me and sticking close to my needs, you answered all my questions and never failed to make me feel special. I am very happy with my product."
Randy A.
Review Posted 3/10/2016
It's good to own gold and silver, and Augusta is a great company to help you buy it
"I was somewhat skeptical about Augusta at first, but after checking BB Bureau's A+ rating for Augusta, I went for it. Glad I did. They did what they said they would do, at a good price. Nicholas, Chris, and Jeff were awesome. 800-700-1008"
frank f.
Review Posted 3/8/2016
Randy Ashburn
"I recently transferred my qualified IRA into Augusta Precious Metals. An excellent choice. I was hesitant at first but was quickly put at ease by Randy. His expert knowledge and easy demeanor made the whole process seem simple. All my questions were answered by a phone call or an email very fast. In short, I highly recommed Augusta rep. Randy Ashburn. An outstanding job. Art Ringel Ida, MI"
Arthur R.
Review Posted 3/5/2016
Excellent service.
"My rep, Mark, was very knowledgeable and patient. He did a thorough job of explaining all the aspects of the transaction. I am glad my friend referred me to Augusta and am completely satisfied with the transaction."
Wanda I.
Review Posted 2/18/2016
Call Jeff Ward
"My first contact with APM was through Jeff. From our first contact to the present he was extremely patient, thoroughly professional, courteous to a fault, and the exactly right person for me to deal with. He made the process easy and, despite many delays in events from my end, he remained unflappable. Thanks also to Chris for a thorough explanation of the long term merits of bullion vs IRA Preferred coins - up to then, I hadn't a clue, My PM's arrived in excellent condition and were exactly what Jeff and Chris said they would be. Good job, APM you are now my sole source for PM purchases!"
John P.
Review Posted 2/15/2016
Re: Jeff Ward--Excellent Rep
"The rest of the reps at August should be trained by Jeff. He knows how to answer a question directly and honestly. No up-sell, no boiler room high pressure--just straight forward interaction. He made my IRA purchasing experience a real pleasure"
Michael G.
Review Posted 2/3/2016
Easier Than I Expected - Cody Helped A Lot
"We were skeptical and had lots of questions. The staff at Augusta Precious Metals (and particularly Cody) were very patient with us and helped us through the process - answering all of our questions and concerns. Whenever we encountered an issue in the process, there was always a friendly person to help us get a resolution and complete the process. Cody was very professional as he helped shepherd us through until we received our material. We were also impressed by the follow-up checks to make sure it all went well for us and checking if there were any additional issues we were concerned with or any additional help Cody could provide. I'd definitely recommend Augusta if you are considering purchasing some precious metals and would highly recommend Cody to help you with the process."
Randy H.
Review Posted 1/31/2016
Great customer service and product
"Augusta Precious Metals and the people, Jeff and Richard were great to work with. Their customer service was excellent, and they explained and walked me through the process which made it easy. They also taught me a lot about the coins I purchased. So not only did I receive a great product, but learned something about them also. I will be purchasing more coins, and definitely recommend Agusta Precious Metals."
Tom F.
Review Posted 1/28/2016
The most Secure IRA
"We all know banks are just criminals in suits so screw the banks. Augusta makes it easy to do just that, my metals come shipped in a timely manner and are professionally packaged. In the event I am traveling and unable to catch the delivery man it sits at UPS in a highly secure area and I just go and pick it up. Ordering in simple and painless. Not so true for the order confirmation call, 15 minutes of me saying yes to their questions. But it's a small price to pay for the awesomeness. Jeff and Richard are friendly and knowledgeable and great to work with! Screw the banks and the Federal NON reserve and take charge of your future today."
matt S.
Review Posted 1/20/2016
Devlyn and the rest of the staff
"did a great job walking me through the process and explaining how everything works. I would highly recommend Augusta Precious Metals."
Frank K.
Review Posted 1/15/2016
5 Star Process
"This was my first time/experience in precious metals and Sean my Representative at Augusta was great. The process A thru Z was very smooth. I'm extremely pleased. Yep ..... 5 Star Process!"
Norma W.
Review Posted 1/14/2016
Precious Metal Experience with Augusta
"Walter and the rest of the staff have been outstanding. We are grateful for their professionalism and efficiency."
Janice S.
Review Posted 1/12/2016
Frank Johnson at Augusta Precious Metals (855)242-4121
"Frank has taken diligent effort to guide me in my purchases to get the most for my money and the best coins and distribution. He has answered my questions in a timely manner. They referred me to the people I needed to talk me through and keep everything above board with the IRS. I have and would again recommend Augusta Precious Metals to family and friends. "
David E.
Review Posted 1/11/2016
Good set up
"Good talk, good set up, did delivery, after delivery a couple of missed emails on their part (only human). Finally connected and cleared up a minor issue good professional in Jeff."
Glenn P.
Review Posted 12/9/2015
Ted Root at Augusta Precious Metals 424-324-2874
"Ted and Augusta Precious Metals walked us through the process in a patient and helpful manner. Appreciate all the help and assistance."
Ed B.
Review Posted 11/28/2015
great at resolving problems
"Initally, had some issues that were finally resolved to my complete satisfaction. Will definitely do business with them again! They are very concerned with the satisfaction of their clients."
Steven S.
Review Posted 10/28/2015
Ted Root 424 324-2874
"I recently opened an IRA through Augusta Precious Metals. I dealt mainly with Ted and he was very knowledgeable and pleasant to work with. Ted always got back to me in a reasonable time frame and with all the right answers. It was a pleasure working with him to set this up."
Aina C.
Review Posted 10/27/2015
Henry H.
"I recently used Augusta Precious Metals and have had a great experience in buying gold and silver. Like all my endeavors, I check potential companies out that I intend to use, and that same as for "A.P.M." I checked on several sites (those like BBB) and found that Augusta Precious Metals had a very good ratings of A to A+. Randy is the gentleman of which I have had the pleasure to work with during the purchase and transfer of my purchases. I have not had any issues or problems that seem to plaque many companies today. All questions were answered and even those I had not thought of but was made aware. This I consider above and beyond normal service, and I appreciate their show of honest concern. I have and will recommend to my family and friends this service by this Company. Thanks"
Henry C.
Review Posted 10/24/2015
Ted Root-Great Guy to Work With
"I had the pleasure of working with Ted as my account executive. He was a pleasure to interact with. Ted made it all proceed smoothly and in a timely manner. I felt I was dealt with honestly and that I would be comfortable working with Ted in the future to add to my precious metals account."
John C.
Review Posted 10/21/2015
Great Customer Service!
"Ted was very Helpful and patient with all my questions concerning my IRA rollover. Having never gone through this process before, it was great to have the help."
Frank O.
Review Posted 10/5/2015
Augusta Precious Metals
"Ted my agent, was very helpful and patient in helping me understand Precious Metals and which coins to buy . Thanks . "
Richard W.
Review Posted 9/29/2015
Jeff Ward & Chris Johnson - excellent customer service!
"Jeff was extremely knowledgeable, patient, and helpful, explaining in detail what I needed to know. Chris gave us the same high quality service. Both men made an intricate transaction quite painless. If you deal with these two, you'll be in very good hands."
Jean L.
Review Posted 9/29/2015
Customer Satisfaction Guaranteed
"Taylor at Augusta clearly explained the process of setting up the funding of the IRA and was there every turn of the way to explain the next step and answer all my questions. Their exclusive offering of RCM Silver Eagles as a IRA holding is a great advantage. My only concern came when the shipment was delayed due to unavailability from the mint. I had not understood that the bullion was not held in stock. At that point, Dale Whitaker CFO, called and explained the process and the estimated ship date. He agreed, in order to allay my nervousness, to ship the non-RCM portion of my order immediately. The RCM Eagles actually arrived sooner than he had anticipated. In short, they will go the extra mile to instill confidence and meet their customer's needs. I would recommend them to family and friends without reservation."
Deborah M.
Review Posted 9/29/2015
Faith Restored
"My faith was restored in Augusta Precious Metals after a discussion with Sean Johnson the VP there. My relationship with Augusta started off well with my Account Rep, Jeff, but got a little rocky when switched to the Sr Acct Rep. There wasn't a problem with the Sr guy, it's just that Jeff had failed to tell me that he wouldn't be seeing the purchase all the way through to the end and this would have to be handled by a senior agent. The Sr Agent made an attempt to introduce me to a tax saving strategy but it was not well enough explained that I could grasp the benefit so I stayed with my original concept of buying bullion eagles for my IRA rather than going with either proof or burnished which both carry hefty premiums. In hindsight I believe Augusta acknowledges that they would have handled my situation better but on the whole I think they are a reliable and trustworthy company. I guess the real proof will be that they follow through with timely deliver and fulfill all the promises made regarding commitments. I am giving them the benefit of any doubt I may have had. "
Ken J.
Review Posted 9/13/2015
Follow on purchase of metals for IRA
"Had such a good experience the first time, decided to do it again. And, again Augusta Precious Metals came thru. More specifically Randy and Taylor. Both gentlemen were exceptional to work with and make the process simple and understandable. Hope to be in a position to purchase more soon and when I am, I will be contacting Augusta to do so. Exceptional company to work with. Highly recommend them. "
JC M.
Review Posted 9/4/2015
Brett Vadset Augusta Sr. Broker
"When I contacted Augusta Precious Metals I knew nothing about the IRA gold program. Brett, Augusta's Sr. Agent, helped me through the process with patience, kindness and expertise. I am very pleased and comfortable with the end result."
Marge G.
Review Posted 9/2/2015
Thank you Augusta Precious Metals !
"And thank you to my account executive, Mark! The process to set up the account at Kingdom Trust, transfer the funds and to purchase the metals is straight forward. It could not have been simpler. All of the people at Augusta and Kingdom trust, who I had contact with, were sincere in making this a satisfying experience. I plan to do more business with these excellent companies."
Mike C.
Review Posted 8/31/2015
Impressive Guidance in Precious Metal Purchase Process
"We both opened accounts at Kingdom Trust through Augusta Precious Metals with the help of Richard and Jeff. They guided us through this process which was new to us and did so in a most professional, efficient, and prompt manner. For any questions we had they helped us. Their manner was very solicitous and helped us to be comfortable during the process. We highly recommend both individuals to future customers. "
Michael and Marion S.
Review Posted 8/31/2015
Richard Davis from Augusta Precious Metals is top notch!
"Richard really knows the market. He is great at explaining complex scenarios and processes in a way that is easily understood. He really listens to the customer's wants, concerns, and needs. He is prompt, professional, and personable. A big two thumbs up to Augusta and Richard."
Paula H.
Review Posted 8/19/2015
Augusta's Frank Johnson and Taylor Nelson recommended for IRA
"Frank and Taylor were instrumental in making a somewhat complicated and intimidating process simple and easy to understand. The process was broken down to progressive logical incremental steps that were easy to understand especially for someone like myself who doesn’t enjoy the personal finance world. Frank and Taylor were there to mentor, teach and guide all the way through the process. I would definitely use their services in the future should the need arise."
Dennis J.
Review Posted 8/12/2015
FAMILY OWNED & OPERATED PRECIOUS METALS COMPANY WITH LEADERSHIP
"As an army officer of 30 years I immediately identified the leadership of Isaac Nuriani. From the moment you visit the website to your first phone call you can see that Isaac is insuring that Augusta Precious Metals and its products, pricing, personnel and customer service centric attitude are the absolute best that the retail precious metals markets offer. The Leader of a family run business you can absolutely rely on him and his team to offer the most professional service in IRA transfers and personal purchases of metals today, tomorrow and 10 years from tomorrow. I've entrusted them with my IRA and now have a family owned and operated precious metals office just a click away."
gene l.
Review Posted 7/28/2015
Review by Anne
"Aloha, Per your request I am writing a brief review of my experience purchasing metals through Augusta. Our contact person was Michael and overall I was satisfied with the service I did receive from him. At one point I had a question, and so he did resolve it by asking his supervisor to call and give more details on the metal, and then from there I was able to agree on which metal to purchase. We have already recommended Augusta to friends who are interested in making a metal purchase. I was happy with the follow up phone call that confirmed my order and when it would be shipped. thank you"
Anne B.
Review Posted 7/22/2015
The process went exactly as they said it would.
"I saw the banner for Augusta on a website and clicked. I was contacted by Mark and during the early part of getting to know each other I was on the alert for obvious sales tactics. They never came. Mark and Jeff, his counterpart who returned calls and emails when Mark was unavailable on a scheduled vacation, did nothing but try to educate me. I had my lawyer and CPA look at their documents and company after I was confident enough to begin the process. Both were given high marks. Then came the signing up and everything went smoothly. After it was all set up, I had to send them the money. I swallowed hard and did so. Two weeks later everything showed up as promised. Their prices are very good too. I am very pleased with my experience. If you have doubts, so did I. Call Mark at Augusta. It will work out well for you."
Jim H.
Review Posted 7/9/2015
Good service, good price
"I received good service at a good price. They called and let me know when my order was shipped so I knew when to expect it. They promptly refunded my overpayment. While the silver price was slightly higher than shown on their website, the gold price was slightly lower. They also were substantially cheaper than the other companies I investigated."
David B.
Review Posted 7/8/2015
Happy Customer
"The company reps were always available to help me with questions, and gave detailed explanations. They gave me a price on the commodity that was lower than any competitors price for which I was very grateful. The order was shipped for free in a timely manner and arrived in good condition."
Jonathan W.
Review Posted 6/26/2015
Perfect Customer Service IRA Co.
"" I have had great service, received excellent products and I was able to do all this from home at a reasonable price. They did not even charge me for shipping. This is a great company and I very much enjoyed my dealings with them. They were very professional and friendly, with free shipping I was not expecting fast delivery. I am very satisfied with the whole experience. I will watch their site for other coins that I would like to own."
David F.
Review Posted 6/9/2015
A place and people you can trust
"I know that my subject line may sound old and cliche, but in today's business market I find it new and refreshing. From the first moment I started talking to Frank I became aware of this "new and refreshing" way. For too many years everything has become automated or a canned speech. Not so with Augusta, and specifically with Frank. I know the company all follows the same path because I've witnessed first hand talking to more than one representative. I call them reps and not employees because that's the impression I'm left with. Their extreme knowledge, helping people, and the professionalism is unsurpassed. If Frank said it was going to be a certain way, it was. Nothing was left undone or unsaid. And the communication and integrity that was represented is and was the reason I jumped on board."
Jesse G.
Review Posted 5/11/2015
Augusta Precious Metals is very nice to work with regarding your gold IRA
"They answered all my numerous questions about purchasing gold and silver. The process was easy and fun and I could browse the website from the comfort of my home and find high quality metals. Beware of companies that don’t post their prices online."
John T.
Review Posted 5/11/2015
Found A Needle in a Haystack
"After over a decade of dealing with several well-known precious metals outfits, I can honestly say that I discovered a firm that stands head and shoulders above any of them. From the first inquiry to the latest transaction, I have experienced a level of personal service and professionalism that I would have thought was only available to those with huge private wealth portfolios. There was never any pressure to sell, to rush a transaction, to make a move beyond my comfort zone, or to leave any question unresolved. When an issue with a custodian occurred, not only was the matter immediately attended to, but it was brought to the attention of an Augusta senior executive who personally intervened on my behalf. Working with Jeff and Mark was like working with a trusted family advisor who I knew for decades. You are in exceptionally competent and caring hands with this outfit. "
robert m.
Review Posted 5/9/2015
Home Storage IRA
"Thank you Jeff for assisting in setting up a precious metals IRA. It was a pleasure working with an individual who has the knowledge and expertise to really explain the program and its advantages to a lay person. 800-700-1008"
Eugene P.
Review Posted 5/5/2015
Richard Davis and Sean are helpful
"When I was looking for a precious metal dealer, I checked quite a number of places. Then I met Richard from Augusta precious metal. Richard is very helpful and client-centric. He and an in-house specialist Sean helped me set up my IRA account with lawyer and accountant etc. Without their help I could be delayed for a long time as there are some delicate issues to be ironed out. Richard often found me some promotion or deals that I am not aware of but not pushing his way. And I checked their price with many well-known dealers on the web. To my surprise Augusta's price is always a little better."
Robert T.
Review Posted 4/22/2015
Home Storage IRA- A Great Idea!
"Thank you Taylor and Randy for helping establish a precious metals storage plan. The process was fast and efficient. Thanks again Augusta Precious Metals!! "
Dr Dawn J B.
Review Posted 4/21/2015
Richard Davis has been exceptional to work with.
"My experience with Richard at Augusta has been exceptional. Not only are Augusta's prices below their competitors, the level of personal service is outstanding. Richard takes a great deal of time to ensure that my questions are answered and always follows up to make sure that my transactions are flawless. This is a great group to work with. "
Carl S.
Review Posted 4/11/2015
IRA stored at Home. Feels like I have some control of my hard earned money!
"I worked with Jeff and Mark . They were very helpful and eased the process of each step. It was a great experience at something new. Looking forward to future dealings with these Gentlemen. Thanks again!"
Mark B.
Review Posted 4/6/2015
No Pressure Sales
"What I appreciated about this company is the fact that they care about their customers and are not out just to make a sale. They want to make the purchase matter to the customer, and their reps. take the time to ensure that occurs. It is a rare joy in this day and age. Richard and Jeff are the team that handled my transaction, and I would not hesitate to do business with them again."
Rita D.
Review Posted 4/6/2015
Great Company and Account Rep for metals IRA.
"I worked with Frank Johnson throughout the process to transfer my IRA, and select and acquire my Gold and SIlver. I have received everything exactly as stated. Frank was very involved and worked with me to get the best pricing, after facilitating and explaining each part of the process thoroughly. I highly recommend Augusta and Frank at 800-700-1008. I was also very pleased with Kim at Kingdom Trust Co."
M M.
Review Posted 3/30/2015
Augusta Precious Metals; Richard Davis, Senior Account Executive
"I selected Richard, based on previous reviews, to help me transfer my 401-K and an IRA to a Self-directed Gold & Silver IRA All of them walked me through each step to establish my account and purchase coins through Augusta. Richard was there with me all the way, answering all questions, PATIENTLY, and following up to be certain that all steps were understandable and acceptable to me. It was a bit longer process than I had anticipated, having to coordinate two separate accounts into this one, but well worth transferring my assets into a safer place under my control. I highly recommend Richard and Augusta Precious Metals. "
William B.
Review Posted 3/28/2015
100% Satisfied with my IRA Transfer
"I am retired and I want to ensure that my family and I will be secure financially no matter what the economy is like then. Augusta Precious Metals made the process very easy for me, they explained and walked me through it every step of the way. I feel much better about the future for my family now. I would highly recommend Augusta Precious Metals to my family and friends. They are truly an amazing company to do business with."
Jim G.
Review Posted 3/19/2015
Why doesn’t everyone have this Program!
"These guys have the best customer service hands down. Their IRA product is the best IRA product on the market. Augusta Precious Metals has made this very easy at very low prices and free shipping adds a nice touch."
John A.
Review Posted 3/19/2015
These guys are great!
"xxx"
Sara R.
Review Posted 3/15/2015
Frank Johnson is an exceptional broker to work with...
"I'm a retired accountant and author with no experience in precious metals. My initial purchase of precious metals (American Eagles) was an unexpected pleasant experience, thanks in large measure to Frank. Frank is not only an expert on precious metals and the market but very easy to work with and only too willing to answer all questions from a novice. I honestly don't think that I could have found a better agent in the country. I highly recommend Frank to anyone thinking about precious metals. Frank can be reached at 800-700-1008."
Robert O.
Review Posted 3/10/2015
Steven Stone was wonderful to work with
"Steven 800-700-1008, we are very grateful for your wisdom, niceness, and perseverance in helping us with our IRA gold purchase, and our personal gold purchases. My daughter, stated you are one of the most considerate and informative persons she has encountered in many years, and knows that you have been a blessing to this family. You are a very fine representative of Augusta Precious Metals, and hope you continue to be available for us in the future. "
Marion D.
Review Posted 2/26/2015
Home Storage Gold IRAs
"xxx"
Michael H.
Review Posted 2/24/2015
Highly Recommend
"I would like to thank Jeff at Augusta Precious Metals for his help in setting up my IRA. Anyone who wants a precious metals IRA I definitely recommend Augusta Precious Metals and Jeff’s A-1 service."
Quintin L.
Review Posted 2/18/2015
Great results and Service for my IRA
"Being an avid buyer of all sorts of coins, gold and silver, I believe that this could be salvation for my family if the economy gets any worse in the USA. Gold and silver will not lose their value as the all mighty dollar has over the years, and continues to lose each day. I found Augusta Precious Metals several months ago and have had a very satisfactory IRA transaction with them. They are so easy to work with and the process was very secure. I received my purchases on time with free shipping and I love them. I will definitely keep coming back for more."
John J.
Review Posted 2/13/2015
Much patience!
"Want to say thanks to Frank at Augusta Precious Metals. He was VERY helpful In helping me roll over an IRA that I had. He spent a lot of time on the phone with me to do this. I have a lot of respect for him. Thank you."
Mark N.
Review Posted 2/12/2015
100% Reliable Gold IRA Co.
""
Michael F.
Review Posted 2/11/2015
Preserve Your Wealth with these Guys. Gold ira.
"xxx"
John R.
Review Posted 2/9/2015
GREAT EXPERIENCE!!!
"SOMETIMES FOR OLDER INDIVIDUALS, AS MYSELF, FIND IT SOMEWHAT DIFFICULT TO KEEP UP WITH THE TIMES AND ORDER THINGS ONLINE. I HAVE HAD THE OPPORTUNITY TO WORK WITH STEVE AT AUGUSTA. HE WAS EXTREMELY HELPFUL, UNDERSTANDING, AND GENUINELY CARED. I ENJOYED WORKING WITH HIM."
L. ALFRED N.
Review Posted 2/5/2015
Choose Augsuta!
"I love European coins! And I found some excellent deals with Augusta Precious Metals. They had a certain coin from Austria that I wanted and the price was very reasonable. The service was amazing and I now have my coin. I will soon be back on their site to purchase more."
Stephen R.
Review Posted 2/2/2015
Excellent IRA Company
"Jeff and Mark at Augusta helped all the way thru the process of creating an IRA . Both Jeff and Mark are both personable and knowledgeable about IRAs as well as precious metals. They always returned my phone calls promptly and were able to answer all of my questions as they walked me thru the process. I would highly recommend Augusta for IRA setup and precious metals. "
David M.
Review Posted 1/30/2015
very good service
"I worked with Randy (800-700-1008)and he took all the time I needed to understand my options and when a seven day drop in price triggered he was right there to help me out. My experience with Randy has been very satisfactory up to now."
Rich B.
Review Posted 1/30/2015
Know what you want and its price.
"Quite pleased with Augusta Metals. But they are both bullion and numismatic focused so unless you want to 'Speculate' on proof caliber metal you can beat their bullion prices. If you are into numismatic they have the others of that genre beat plus the service, and IRA. All in all a good company with a unique approach and good follow through."
Jesse P.
Review Posted 1/27/2015
Trustworthy
"Jeff / Richard at (800)700-1008 are very easy to work with. They answered all of my questions and the process was easy."
Chad B.
Review Posted 1/27/2015
Great Home Storage Product
"This is a great company to work with when you are seeking to purchase precious metals. You will not find a company with better service and knowledge of their business. I was completely satisfied dealing with Augusta Precious Metals."
Ralph J.
Review Posted 1/26/2015
Reputable Company with good service
"I worked with Jeff on the purchase of a few items and found him to be helpful, knowledgeable and professional. The company is trustworthy and I do plan to buy from them again. Full disclosure - Jeff did ask me to write a review, but he did not know what I would write. I am happy to do it because I had a good experience. "
Michael K.
Review Posted 1/16/2015
Augusta Precious Metals is a Great IRA Company
"I would highly recommend Augusta Precious Metals, especially Mark **. Mark has been over the top professional, knowledgeable and patient with me throughout this whole process. He knows so much about the precious metal industry and the IRA ins and outs. Whenever I do business with him, I feel like a "valuable and important" client. If I have questions or need help with a business transaction, Mark is always there to assist me in any way he can. He is such a pleasure to do business with. You can reach Mark at 800-700-1008.Please don't hesitate to give him a call."
Toni H.
Review Posted 1/14/2015
Augusta- Great Experience
"The experience I had working with Jeff and Isaac, and Andrea has been great. They are a great team to work with as they always kept me up to date on transactional details. With their vast knowledge in the metals industry, they helped me upgrade and strengthen my holdings positions. They have been great working with and I look forward to future purchases with Augusta Precious Metals."
David B.
Review Posted 12/5/2014
Good Job
"Frank and Andrea, Thank you for the Great service in guding us and taking care of our orders. We will highly recommend you to family and friends"
calvin l.
Review Posted 11/26/2014
Friendly and Professional, Very Happy Customer
"I strongly recommend contacting Frank at Augusta Precious Metals. I have worked with many other Gold firms and this was all the best experience yet without all the hassle. Their Tax Attorney and legal team are top notch and I now feel very comfortable. "
Sam K.
Review Posted 11/11/2014
GREAT SERVICE and FASTER SHIPPING
"I purchased from Augusta Gold, and I am very pleased and content with their customer service. I never bought before, and after much research, I was able to find a reputable firm to help me with my gold and silver purchase. You will be hearing from me again."
Andrew C.
Review Posted 8/22/2014
Great Company to buy metals from
"These guys were great. I purchased metals from them and I wouldn't go anywhere else. I never purchased metals before so I really wanted to make sure I choose the right company. Isaac did a great job and advising me on what to get. Thank you so much. "
Samantha P.
Review Posted 7/15/2014
Augusta Precious Metals
"This was my first experience buying silver on line. Isaac was so helpful in guiding me through the whole experience. Today I received my order in the way it was promised. When I opened my order I was very satisfied and I recommend Isaac and the Augusta Precious Metals Organization."
Clifford O.
Review Posted 6/2/2014
Great company to buy gold and silver.
"I was extremely happy with my last order from Augusta Precious Metals. I received my order in 5 days and the communication between me and the representative Isaac was great. Best shipping. This company took great care of me."
Leo M.
Review Posted 5/24/2014
Great great Company. Hands down!
"Super company and even better people who work there. If you are exchanging dollars to metals like i am, Augusta will show you how to best do it. Isaac definitely showed me how to do it easily."
John H.
Review Posted 5/22/2014
GOLD IRA – GREAT WORK
"I just did my gold ira with Augusta. And I am very happy. A lot of people are scared to take the necessary step. In fact, its funny how something so simple can provide so much security. Augusta has the research, numbers, analysis you need to buy the coins at the right time. Isaac Nuriani was my salesperson and he was very professional."
Charles S.
Review Posted 5/13/2014
Best Gold IRA Experience in town
"Isaac and Augusta provided me extra superior service in transferring my hard earned bucks into the only real asset out there. I gotta admit, these guys know how to give customer service. I was called several times by Isaac and he kept me posted with the process. Besides the fact that it took my custodian a while to transfer the funds, which was not Augusta's fault, everything went smooth as pie."
Harold B.
Review Posted 5/8/2014
Will USE AGAIN
"Augusta Helped me with my ira transfer, the prices offered were the best by far and especially enjoyed Isaac who was prompt in returning my phone calls and made the process easy. He explained every step along the way in detail and answered every question. very knowledgeable. Great job overall"
Avery B.
Review Posted 3/20/2014
Augusta is the best place to buy metals.
"Working with my rep Isaac was enjoyable. The prices were extremely competitive and he was patient and answered all of my questions. He knew the in’s and out’s of the market and was knowledgeable."
Aaron W.
Review Posted 3/19/2014
Excellent Service / Great Employee
"I worked with Isaac Nuriani and Dean on buying gold and silver coins . They walked me through everything and even though I had to delay my initial buy, everything at the end went smoother than expected. I wanted to buy metals for a long time but I just assumed that it wouldn't be as easy as it was in regards to getting a great price, fast shipping, and great customer service. Thank you Augusta Precious Metals for having such a great staff."
Stephen A.
Review Posted 3/14/2014
Making Money with Augusta
"I was very hesitant to purchase precious metals, however after speaking with a representative at Augusta Precious Metals I felt comfortable working with them. They were knowledgeable and patient in answering every question I had. After several conversations I settled on both silver and gold. The 7 day price protection program made me feel comfortable with my purchase and I was thrilled when my metals arrived on time and in excellent condition. Will do business with Augusta in the future."
Steve A.
Review Posted 3/13/2014
ANOTHER EXCELLENT EXPERIENCE
"We completed 3 orders with Augusta Precious Metals and it went easy and smooth every single time. My account rep. Isaac was very knowledgeable, professional and prompt with his call backs. The process went exactly has he promised and how he explained it from the beginning. My wife and I received our coins the day the post office said it would arrive, and Isaac emailed me the details. I will buy again. "
Clark M.
Review Posted 3/9/2014
Easy Silver and Gold Purchase
"The person who handled my account was Isaac Nuriani. He was a pleasant to work with and he was very professional and helpful. We spoke many times on the phone and as a first time buyer I had many questions. Isaac was wonderful to work with. Never any Problems. Buy from Augusta, I highly recommend them. Shipping was fast and free. Prices were the lowest in the industry."
Sara S.
Review Posted 3/9/2014
Mint Condition Coins and Superior Service
"Those who are considering buying metals with Augusta Metals, please read on. I found my salesperson Isaac Nuriani to be honest, patient, and very knowledgeable. My husband and I spoke to Isaac on several occasions and he genuinely wanted to help us with our purchase. He never pressured us. He understands bullion, premium coins, and ira transfer very well and he could help anyone interested in any of the 3. If you are considering it, turn to Augusta because you will not be disappointed. Thank you for all your help, we will be buying more soon."
Stacy M.
Review Posted 3/8/2014
Excellent Intro to buying metals
"I purchased gold and silver coins from Augusta Precious Metals a couple of weeks ago. All my metals, which i locked in over the phone for best pricing was a simple and painless process. My coins arrived in great condition and the packaging completely discreet. I received my metals in the time frame that was discussed, even though i wasn't home when my metals first arrived, so I had to pick them up from my post office. Content Customer I am."
Mary S.
Review Posted 3/8/2014
Great Experience making my first purchase
"I just love the way I was introduced to metals by Augusta. They explained clearly the process and they were very helpful and informative. It took me some time to get into the metals, after speaking with them I made the educated decision to make a purchase. I am specially pleased my the shipping time because my metals arrived in 5 days."
Cynthia B.
Review Posted 3/7/2014
Best Pricing for Silver Eagles
"Silver Eagles are my favorite coins. I have been purchasing metals since 1983. Augusta has the best pricing by far. I like that there aren't any hidden and extra fees. The price you see online is in fact the price you pay. I will be buying more. Thanks Augusta."
Susan H.
Review Posted 3/6/2014
Augusta Metals a Fantastic IRA Firm
"Augusta Metals is a great company to buy metals from because of Isaac Nuriani. Isaac organized my rollover of funds from my 401k to my new custodian Entrust with speed and ease. He was very adept in the process and answered all of my questions in a professional manner. He took his time and made sure I understood the process of how the funds will be moving from my managing back to entrust and how the my metals will be purchased. Dean worked closed with Isaac Nuriani and kept me abreast with the whole process step by step. Thank you both. I will always look forward to my quarterly updates."
Mike S.
Review Posted 3/5/2014
Excellent IRA Service
"Deanwas incredibly nice, professional and made my transfer simple and effortless. I am not the most trusting person on earth, but Dean answered all of my questions and made my IRA transfer as smooth as can be. His recommendations were exactly what I needed and wanted. At no time did i feel pressured and Dean made sure I understood the pricing. I highly recommend Dean and Augusta."
Colin M.
Review Posted 3/5/2014
Completely Satisfied. Gold/Silver IRA
"I just rolled an old 401k and and IRA using Augusta. My account rep was Dean and the process was much easier than I expected. Both Dean and Isaac helped me with the paperwork and expedited the transfer of funds from my bank to the depository. Their prices were hands down the lowest. Dean even showed me online. I would highly recommend Augusta, Dean, and Isaac to anyone who is considering moving all or a part of their retirement to metals."
Scott B.
Review Posted 3/4/2014
Augusta Metals / IRA Great Service / saac Nuriani
"I had a very pleasant experience for my first go around in metals in a gold and silver IRA. Isaac was very open to answering all of my questions and he was extremely helpful. He was able to assist me step by step with the progress. His attitude was professional from the very start and he made me feel at ease from the get to. The account was set up efficiently and I would not hesitate in recommending Augusta Metals. Thank you Dean for all your help as well, both him and Isaac were great. You guys will hear from me when I buy again."
Sean D.
Review Posted 3/4/2014
Dependable Company
"This company took care of me. They promised to get me my coins in 6 days and they did. They promised to get me the best pricing and they did. I will use them again. Great Job Augusta"
Josh H.
Review Posted 3/3/2014
IRA Transfer Made Very Easy
"I just rolled over over my IRA and saved quite a bit of money. I was very concerned finding the right company to help me with my IRA. Because the economy is in quite a shaky state, I knew I had to take action. When I found American Gold and Silver coins I knew I had to get started. Somehow I found Augusta Gold IRA on the web, I researched them greatly and once I found out they are in fact the low cost leader, I took action. I entered my information on their site, and very shorty got contacted by Isaac Nuriani. He was great. He didn't try to sell me anything, he wanted to know my goals, and shared with me what I was going to expect with the process. He would ask a question then sit back and listen. He was a great listener. Isaac showed me the whole process and at the end of the day, I am very happy with my purchase and I know I did the correct move. Augusta is here to help. Thank you Isaac for you assistance."
Anthony H.
Review Posted 3/2/2014
IRA
"I researched a lot of companies to transfer my IRA into metals. After such research, I decided to go with Augusta. I recently transferred my IRA and 401k from Wells Fargo to Augusta. My salesperson Isaac made the transition into metals easy as pie, even though we had to deal with the government. Isaac was prompt with his call backs and at all times kept me posted with the process. He spent time on the phone with me to help me fill out the paperwork and even helped me out with the purchase. He is a very patient and knowledgable man. Very Satisfied."
Sara S.
Review Posted 3/1/2014
Great Pricing and service
"Thank you Augusta. I just made a purchase of Eagles. I received both silver and gold on time and in great condition. I recommend. "
Sam S.
Review Posted 2/28/2014
Buying silver very professional
"I completed my order of silver coins from Augusta. My account representative was very knowledgeable and helpful. He answered all of my questions. I was very thankful to the speed in which my purchase was handled and received. My order was shipped a couple of days after i locked in my metals, which needed to be done on the phone. I am looking forward to working with Augusta in the future."
Carl L.
Review Posted 2/25/2014
Outstanding Service
"Isaac Nuriani was my account manager. This was my first time buying silver and Isaac was informative and helpful. He always kept me posted and informed on what was happening with my order. I saved money with their price guarantee. I will use again."
Peter g.
Review Posted 2/25/2014
Isaac Nuriani and Augusta went the EXTRA MILE!!
"Thank you Isaac. Isaac made me and my wife feel comfortable. We transferred out 37,000 IRA into metals and we are very happy. We made two more purchases since then just to prepare for the worst. Isaac was very knowledgeable and his information and assistance was right on, we appreciated that he took the time to explain the "in's and out's" of precious metals. It is a pleasure doing business with Ron and we look forward to doing business with him in the future."
John M.
Review Posted 2/24/2014
Very pleased new customer
"Augusta is a very easy to work with company. I had bought similar items from one of their competitors, who charged me way more. This was before I learned about Augusta. I spoke with Isaac Nuriani at 800.700.1008. He gave me a much better price and provided me with a guarantee to lower my price in 7 days. Never heard of something like that before, but Isaac called me when silver went down and lowered my price. Wonderful experience. The only downside to Augusta is that they don't have a shop. I like to do business in person. Normally I don't do business with people i don't meet, but Isaac made me comfortable. I received my metals in 5 days. Thank you Augusta."
Jessica B.
Review Posted 2/24/2014
Honesty and great pricing
"Augusta Precious Metals has amazing customer service. I never found a precious metals company that has such great professionalism and integrity. They don't try to charge you with extra shipping cost and fees. The price you see is the price you get. I highly recommend looking at Augusta Precious Metals if you are interested in buying gold and silver. Ask for Isaac Nuriani, he will treat you with the upmost customer service and he is very experienced in the metals."
Matthew L.
Review Posted 2/21/2014
Great Service. Really Happy I used Augusta!!!
"I must say, that I was a little nervous finding the right company to switch my old 401k to silver. I did a lot of research and due diligence. I learned that most companies don't pay for your fees and charge a high price. Augusta paid all of my fees for switching my retirement into silver and Mr. Nuriani gave me a free proof silver liberty. I am very pleased to have used them and I would highly recommend them to anyone wanting to buy metals, inside or outside their retirement. Thank you Augusta."
Jason M.
Review Posted 2/20/2014
Amazing Service of APM
"APM helped me through the process and explained the metals markets to me and assisted me in moving my funds to a Metal IRA. They took adequate time to inform me of all of my options and assisted with the ira paperwork. The service is top notch. This was a great experience converting to metals and a great experience."
Heather M.
Review Posted 2/20/2014
Easy and Efficient
"I want to just thank Augusta Precious Metals for having such a great staff on hand. Isaac Nuriani walked me through the process of transferring my stocks from one custodian to the next. I now have silver and gold in my IRA and everything is activated. All of my fear of what will happen with the US dollar has been removed. I enjoyed my conversations with Isaac and happy I found him. I will undergo the whole process again."
Donna H.
Review Posted 2/20/2014
Isaac Nuriani @ 855.242.4121 ext. 1001
"Isaac Nuriani was very impressive. He handled my IRA transfer very professionally. From when I first spoke to him, he was informational and provided me information and insights about the coins and the markets. I was impressed with the easy confirmation process and Isaac's follow up calls as we were in the process of the transfer. I am pleased with working with Augusta Precious Metals and in particular Isaac Nuriani. I highly recommend his services."
Henry R.
Review Posted 2/19/2014
Great company to Deal With.
"Augusta is a Great company to deal with. No hidden fees or hidden agendas. They are always honest about their shipping time."
dennis J.
Review Posted 2/18/2014
Gold and Silver coin purchase
"Augusta and Isaac Nuriani provided me with exceptional customer service. The information they provided me was informative and explained many products. The printed material was sent to me very fast and was clear and was interesting. The conversations I had with Isaac Nuriani was also informative. He seems to know his stuff. My product was received in perfect condition. I received my coins in 5 days and I know they shipped it from the West Coast. I am located in Florida. Isaac was knowledgeable and returned my calls right away."
Holly P.
Review Posted 2/17/2014
Our five star opinion of Augusta
"My brother and I recently purchased silver from Augusta with superb help. When we received our silver in the mail we were very satisfied. The coins were in great shape and the price was super competitive. If and when we purchase more silver, we will certainly do so from Augusta. We rate them 5 stars."
Catherine B.
Review Posted 2/16/2014
Overall Great Company to do business with
"Overall Augusta was a great help during my IRA transfer to metals. I felt that Isaac really did his best to guide me through the process. I called several times with questions, and Isaac always had a answer. He seems like he was been doing this for a long time. I received a free coin for doing my IRA, and all of my first year fees were paid. I couldn't I found a better company to help me with my IRA transfer. That being said, I am considering buying silver outside my IRA. If I ever do that, Augusta will be the company I choose."
Richard W.
Review Posted 2/15/2014
Augusta Precious Metals excellent service!!!!
"My wife and I were new to precious metals and research the internet. On this site, we learned about Augusta Precious Metals. We called and our sales rep returned our calls promptly and went over all the ins and outs of buying silver and gold. Our sales rep sent us brochures and after explaining the process to me and my wife on a 3 way call, we placed an order for a significant amount. we received the order 4 days later as promised. This was a very smooth transaction."
Michael F.
Review Posted 2/10/2014
Outstanding service!
"I wish to thank Mr. Nuriani and Augusta Precious Metals for making my IRA rollover easy and simple. The whole process was worry free and Mr. Nuriani was quite knowledgeable. He paid for all of my first year fees and even gave me a free silver eagle. He communicated with me throughout the process and because of his hard work and best possible pricing I will rollover another 25,000 to silver. I will not hesitate for a second use of Mr. Nuriani for my future metals purchases."
Jeff B.
Review Posted 2/9/2014
very good ccompany to deal with
"I just finalized my first transaction with Augusta Precious Metals and was very pleased with the knowledge and customer service. Isaac listened to me attentively and answered all of my questions. He kept me informed of my order that I placed and my order arrived as scheduled. It was a great pleasure working with Augusta. I will do more in the future. Thanks Isaac."
antero p.
Review Posted 2/7/2014
IRA very happy with result
"I just transferred over approximately $85,000 to entrust for a gold and silver ira. Augusta helped me with my forms, walked me through the process and answered my questions in a professional manner. will tell friends about augusta."
Carl J.
Review Posted 2/5/2014
A+ Augusta company
"I just finalized another transaction with Augusta Precious Metals and was very pleased with the knowledge and customer service.. He showed me some data regarding silver coins. Just like before, he kept me abreast of my order that I placed and my order arrived as scheduled. It only took 4 days to arrive. It was a great pleasure working with Augusta. I will do more in the future."
Henry H.
Review Posted 2/5/2014
Recent Purchase from Augusta
"I have been doing business with Augusta several tiimes now. And I have to say that overall I am very pleased. Their coins are always wrapped well and my rep even sent me an extra tube for my silver eagles. Their premium is one of the lowest I have ever seen. All the coins that I ordered have gone up in value. They also have something that secures your price for 7 days. meaning if the price goes down, your salesguy will call you and lower the price. I thought that was a hoaxed, but boy was I wrong. My salesguy called me back and lowered my price. expect more from these guys."
Michael I.
Review Posted 2/3/2014
ira well done. great pricing
"Augusta came highly recommended. They were honest, fair, and most importantly upfront. If you want to work with a company that returns your phone calls, even on the weekends, has really great prices and basically just does exactly what they say they would do, call Augusta. I purchased $24,000 worth of silver and gold and I am very happy with the whole process."
Phillip S.
Review Posted 2/3/2014
GREAT COMPANY GREAT EXPERIENCE
"I just finished my ira transfer with Isaac Nuriani and Augusta. I saved $8,000 from using them as opposed to another company. Mr. Nuriani recommend proof silver eagles. They seem to performed the best these past few year. WONDERFUL Experience. Augusta is a great place to buy metals. Cheers!"
Catherine B.
Review Posted 2/2/2014
Augusta is the BEST
"I have used Augusta for 2 transactions now and I am beyond satisfied. I just want to express my gratitude to Augusta for their professionalism and customer service. I want to commend my representative Isaac Nuriani. He kept his word with my shipping status and my product selection. His word is gold. Thank you for you help."
Heather S.
Review Posted 1/31/2014
FIVE Stars SILVER IRA
"Overall impression of this company is excellent. The free informational kit. Mr. Nuriani was patient, answered all of my questions and concerns. We had a few rescheduling problems because I was busy with my family from out of state. But Mr. Nuriani kept me informed and and stayed on top of things. He made the buying process not complicated. I ended up purchasing gold Liberties and Indians, a much better choice from bars. And Proof Silver Eagles for my large IRA."
Karen H.
Review Posted 1/28/2014
IRA Rollover, Thanks Augusta! Isaac Nuriani 855.242.4221 ext. 1001
"Rolling over my IRA into precious metals with Augusta was easy and the smartest decision I have made. My rep was helpful and extremely knowledgeable. The process was smooth and I will recommend Augusta to everyone of my friends and family."
Amanda H.
Review Posted 1/27/2014
GREAT IRA Purchase
"Great experience with Augusta. I was assisted throughout the entire process and every single one of my questions was answered with accuracy and in detail. My account executive Isaac Nuriani at 800-700-1008 helped me fill out the paperwork over the phone and even gave me a free proof silver eagle after the done process. I am very pleased with Augusta and would recommend to all."
Hank P.
Review Posted 1/23/2014
Wonderful Silver IRA Experience
"I was recommend to Augusta by a dear friend and I am greatly pleased by the customer service they provided me. My SILVER BACKED IRA was done professionally and in a timely manner. They handled all of my paperwork for me and explained the process to me. I shopped their pricing very aggressively and I have to say they are the least expensive. They also paid all of my IRA fees. I will definitely continue to do business with Augusta in the future."
James M.
Review Posted 1/20/2014
Great Company
"My first experience with Augusta Precious Metals, Isaac Nuriani, was both pleasant and very professional. Their services were both insightful and extremely beneficial. I highly recommend them… FIVE STARS*****"
Thomas S.
Review Posted 1/6/2014
Competitive pricing
"Extremely pleased with my sales associate Isaac. Very knowledgeable and all of my objectives were met. The prices were the best from the various companies I spoke with. I received my metals in a timely manner. Overall very pleased."
Marlon M.
Review Posted 12/4/2013
Easiest purchase I ever made!!
"Augusta was very informative and handled my account in a manner that was greatly appreciated. I received my silver franklins in a timely fashion. I strongly recommend Augusta to my friends. They are the way to go."
Daniel S.
Review Posted 12/3/2013
Better than a Pawn Shop
"Augusta Precious Metals offers the best price on any Gold, Silver bullion products. They are better than a pawn shop and deliver right to your house."
Jennifer N.
Review Posted 11/21/2013
Highly Recommend A++
"I recently purchased a few gold and silver maples from Augusta because I wanted to take advantage of the low prices in metals. I choose Augusta because they held my hand along the way. Their were quick in providing feedback and my guy was very knowledgeable and spent a lot of time with me. very happy."
kevin y.
Review Posted 11/18/2013
Great Service and excellent pricing. Isaac Nuriani
"I really enjoyed working with Isaac. I was really skeptical because the prices were too good to be true after checking Augusta pricing’s online. I ended getting exactly what I wanted and I would definitely recommend Augusta to anyone. I am also considering doing my IRA soon, when I do I will use Isaac and Augusta."
Sonny R.
Review Posted 11/15/2013
Best business
"I decided to make the smartest decision of converting my 401k into a silver IRA. My representative helped me all the way through. Excellent and knowledgeable service. More importantly I have constant access to my account and my rep always returns my calls with any question I have for him. Would recommend to all."
Sonny C.
Review Posted 11/13/2013
Great Service. Thank You.
"I found this company online. They were experienced, professional and my agent Isaac always returned my phone calls immediately. Upon contacting Isaac, he and his team promptly provided me with the gold kit and we discussed my options. I am very pleased with my transaction. Thank you all very much."
Debbie T.
Review Posted 11/13/2013
First Time Gold Buyer - VERY PLEASED with AUGUSTA
"My experience was easy and my rep was very knowledgeable. He was honest and did not push or try to sell me. Instead my rep focused on educating me on the gold and silver market and the benefits of adding gold and silver. I let him know that I would take some time and research some more before I go ahead with my purchase. Everything my rep told me was true and I went ahead and placed my order. My gold and silver arrived on time and free, Augusta even provided the insurance. Would recommend to all."
James S.
Review Posted 11/9/2013
avi
"Ordered my metals and they were delivered on time and the quality was excellent!"
avi f.
Review Posted 11/8/2013
Augusta is Great - Isaac Nuriani
"Augusta was recommended to me by a family friend and I am pleased to say the least. Not only did I receive a free Silver Eagle for being referred but I also had the pleasure of working with friendly and reliable people. After checking out their website which was extremely easy to navigate, I placed an order and was called immediately by a representative. He answered every question I had and was extremely patient with me, considering I have been known to not be the easiest customer around. What I loved most is that Augusta matched or beat any other offer that I found for my order. Once my order was confirmed and shipped, I received a call from a representative at Augusta verifiying all my standards were met. I will do buisness with Augusta again, and am recommending to everyone I know. "
Natalie B.
Review Posted 11/7/2013
Ordered Silver Eagles - GREAT PRICES
"After careful consideration I ordered silver Eagles. All of my questions were answered and the service was phenomenal. My price was locked in and confirmed. No surprises. Looking forward to working with Augusta again."
Rick W.
Review Posted 11/4/2013
Great Service
"I purchased precious metals from Augusta for the first time and I was not disappointed. Great service and informative reps. I would highly recommend Augusta."
Lina K.
Review Posted 10/31/2013
Satisfaction Guaranteed
"Would like to thank Augusta for making my gold transaction easy and comfortable. As a first time precious metals buyer I was not quite sure which precious metals company to choose. After much comparison and research as well as phone calls, I decided to go with Augusta because of their great customer service and follow through. The rep I spoke with at Augusta was not only informative and knowledgeable, he was very patient and focused on answering all of my questions and concerns. After speaking with various other companies who tried to sell me or get me off the phone quickly, it was refreshing to discover the great customer service at Augusta. I placed an order and locked in my gold prices. The shipping and insurance was free, and I received my metals well packaged and on time!"
david l.
Review Posted 10/30/2013
ABSOLUTELY AMAZING
"It was a real pleasure working with Augusta."
Frank A.
Review Posted 10/15/2013
"Augusta's presentation kick started me to think differently about my IRA."
Eric Weinreich
2/24/2021
"The staff was very professional. The videos that are used are helpful and illustrated the process. When I finished my first webinar appointment I was more informed and better prepared to move forward. Thank you for helping me!"
Jamie Caldwell
2/23/2021
"I recently had a very informative communication with Augusta Precious Metals. I viewed a video conference which provided answers and new information for my interests in precious metals. I found them well informed, and a pleasure to talk with. I learned a lot."
KM6VV Marconett
2/16/2021
"Great followup and pricing is as good as it gets."
Rodger Reiss
2/15/2021
"The presentation was very clear and informative and the illustrations and graphics were very helpful to explain the information. The presentation was geared for the novice, and we felt very comfortable after watching it. We were encouraged to ask any questions we had. We felt no pressure to make a decision right away. The gentlemen who represented Augusta Precious Metals were friendly, professional, and knowledgeable. If you have any interest in the purchasing of precious metals, we would highly recommend a conference meeting with this company."
Carolyn Kopps
2/8/2021
"Good explanation of precious metals with an IRA in mind."
Retro Rich
2/2/2021
"Very informative meeting by Zoom. Devlyn was very informative in the status of the devaluation of the dollar and Augusta Precious Metals."
Ken Tsuji
2/1/2021
"This has been a pleasant experience. I appreciate Hank's personal call and my ability to reach him directly. I REALLY appreciated an individual and personal webinar. I also REALLY appreciated not being pushed to do anything immediately."
Margaret Bianculli
1/27/2021
"The interaction that I had with my introduction to Augusta Precious Metals was amazing! The representatives that I dealt with, Mr. Martin and Mr. Doll were extremely professional. They had a veritable plethora of knowledge and were able to quickly answer all of my questions. They treated me with respect. I very much appreciated the discussion. Neither representative came across as a high pressure sales representative- and I very much appreciated this approach!"
Steve Meister
1/26/2021
"Augusta people are friendly, informative, and up to date."
Robert Laws
1/20/2021
"I could not recommend more highly. Tremendously professional, great at communication, friendliness & expertise about buying precious metals. My personal agent was super-knowledgeable (with all the proper disclaimers). And the IRA Director was there for me again and again from 401k rollover to Trust administrator to metals purchase to shipment to Texas Depository. Great people, great company. "
Charles Thomas
1/19/2021
"I have to say I came away from the presentation with a greater understanding of the financial landscape we are all facing."
DH Alvarado
1/13/2021
"Very detailed & organized presentation. The format was easy to understand & the personal dialogue exchange was very informative! It really cleared up some misconceptions that lingered in my mind. The follow up and team support was superior!"
Estridge Group
1/12/2021
"Lauran and Devlyn provided an excellent overview of the current market and a roadmap to where they think precious metal prices are going over the mid to long term. An excellent introduction to the concept and finance lesson. Very professional. Thanks."
Achilles Young
1/6/2021
"I received an education from Mr. Steel at Augusta Precious Metals and learned quite alot about precious metal companies and comparisons. Their customer service I discovered were very proactive with my concerns. I highly recommend Augusta Precious Metals"
chad dickey
1/5/2021
"Very clear and informative presentation by Devlyn Steele. He demonstrated very clear knowledge of the current U.S. economic situation and the outlook for the future. This included information on how a gold/silver IRA could provide a hedge against inflation. He clearly presented Augusta's capabilities regarding gold/silver IRAs."
Steve Braunstein
12/23/2020 21:46
"everyone has helped me with my portfolio and I feel comfortable with my selections"
Derek Brown
7/13/2020 22:20
"I spent a little over an hour in a Zoom conference talking with various Augusta Precious Metals "department" representatives about converting a portion of my (IRAs) portfolio to precious metal. The provided both excellent information on the history, present and potential future of the economy and how precious metals can provide a hedge against inflation. They explained their process of converting an existing stock market based IRA to precious metals IRA to include all associated setup and maintenance costs. All representatives were very professional and knowledgeable, answering all of my questions in real time during the conference."
Jerald Straw
11/5/2020 23:32
"Everyone I have spoken to has been extremely kind, and there has been no pressure to make a commitment, which is a big plus for me. The training and review session on the economy was easy to follow and understand, they were able to address my concerns and answer my questions. All the information on the website is a great supplement to the presentation. They have been respectful of my request for time to work through my decision. Awesome Customer Service!"
Kathleen Vincello
8/27/2020 14:24
"Our web video conference was very informative. We talked with two very nice associates who walked us through the procedures for opening an IRA in gold and silver. They were very informative and answered all our questions. I appreciated that there was no high pressure sales tactics involved."
Phyllis Hinton
9/18/2020 1:28
"I contacted Augusta Precious Metals for info about a precious metal IRA. I first talked to Kevin, he explained a lot and then set me up with a teleconference with Director Devlyn. We were talking for about 1 hour. Devlyn answered all of my Questions and covered things I didn't even think of. I am Very pleased with them and plan on doing business with them. Great Job Guys"
John Walker
12/11/2020 0:55
"While considering a precious metals IRA, I recalled the advertisements I had seen over several years for Augusta Precious Metals. I did my homework and checked ratings on Gold & Silver IRA management firms and indeed found Augusta to be in the Top Ten. After making the initial contact with Augusta to begin learning about their offerings and process, my questions and concerns have been addressed with a superior customer service model and an obvious wealth of knowledge regarding precious metals, the current and projected state of our economy, and a passion for precious retirement assets. My one-on-one with Devlyn Steele was thoroughly educating and eye-opening. I highly recommend August Precious metals if you are concerned with diversification of your retirement assets through market volatility."
Bonnie Barnum
8/14/2020 21:43
"Had a conference call with Augusta Precious Metals today and to say it was enlightening would be a disservice. The conference was very informative about what Augusta does and what they can do for you. I truly believe that diversifying my portfolio with precious metals is the way to go."
Geoffrey Fortner
10/14/2020 19:23
"It has been a long time since my husband and I have felt such confidence in a company. We have been screwed over many times with financial consultants. The professionals here are just that, professional. The gentleman that we spoke with for an hour and a half was incredibly knowledgeable and a wonderful source of information. Their trader was extremely helpful. Everyone in the company who helped us through each transaction was knowable, patient and well, just incredible, with great follow through."
Tammy Wagner
4/16/2020 23:42
"I feel like we really made the right decision going with this company. I love the fact that all these people are always available to us as a resource. I wasn't very knowledgeable about precious metals but the initial webinar was understandable with the opportunity to ask questions at any time. Staff were personable and comfortable to talk to."
Denim Lowe
10/21/2020 15:53
"My husband and I are just beginning to investigate opening a Gold & Silver IRA. We talked with Kevin and Clint. Both were so patient and kind and helped us to understand what is involved in this process. This is our first interaction with Augusta but we were highly pleased with all that we learned and how we were treated."
Sharron Johnson
8/27/2020 3:10
"My initial meeting was very informative and answered most of the questions I had going into the meeting. I learned a lot but have much more to learn and more research to do regarding my timing and how much of my funds I will commit to the purchase of gold/silver. I was pleasantly surprised there was not more pressure to do something immediately. Next step is to determine my timing and the percentage I will commit to gold/silver."
Chuck Cline
7/20/2020 1:45
"Augusta has been great to work with me and answered all my questions. It was so easy to get signed up to buy gold and silver! They done most of the work and kept in touch throughout the process!"
Mary Barker
9/6/2020 21:18
"Very detailed & organized presentation. The format was easy to understand & the personal dialogue exchange was very informative! It really cleared up some misconceptions that lingered in my mind."
Estridge Group
10/16/2020 15:01
"A clear, informative & pressure-free presentation explained the options to me & at the end, I felt well informed & quite comfortable with the process & Augusta Precious Metals as a company."
Armen Avedian
9/28/2020 22:36
"Thought I had a general understanding of silver going to the order desk... turns out, just the opposite! Glad Kim was able to guide me in my purchase. I know I’ll be fine with Augusta’s help Thanks!"
Christopher Brown
9/5/2020 3:08
"The collective experience and the professionalism of the good folks at Augusta turned my anxiety into confidence. I’ve been in sales for 40+ years...therefore I am critical, cynical, and not an easy sale! They brought in senior level management to answer my many questions, which became a very in-depth dialogue about all that is going on today. I’m buying gold and silver."
Rick Carver
8/14/2020 22:57
"It was a very personal meeting. We spent far more time than predicted because I had more questions than I thought i had. It was great to have that kind of personal time with real people."
Sean Linnan
9/2/2020 13:20
"The presentation was great and extremely educational. I'm impressed with the importance that was shown by both representatives. I'm convinced that I need to revise my portfolio to include gold/silver."
Aubrey Davis
8/20/2020 17:23
"Very informative presentation by knowledgeable staff. Great way to spend a half hour or less & receive information on diversifying your portfolio with a less volatile opportunity. Ability to answer all your questions easily without stumbling or an “I’ll get back to you” answer! Knew exactly the right answer! If you’re looking for a way to diversify with gold & silver give them a look!"
L Carannante
4/28/2020 18:44
"Just spent one hour via web-conference with Augusta precious metals. They were polite, friendly, educational and highly knowledgeable regarding economics and currencies. I plan on using them shortly to diversify my IRA into precious metals. Devlan Steele was on the webcast and is just so informed and knowledgeable. I’ll be purchasing his latest book expected out this fall. Do yourself a favor and give them a call!"
Mark Misiti
7/1/2020 15:46
"Very professional. No pressure. Just information. Attentive and well informed staff."
Anibal Diaz
10/22/2020 2:44
"Excellent knowledge of the subject matter, their opinions are backed by data, experience and knowledge, and are there to help. No pressure. Answered all questions. Very professional!"
Ken Page
8/28/2020 21:17
"I contacted Augusta Precious Metals because I want a gold IRA. My husband was skeptical and is very conservative so I wasn’t exactly sure how he would react. The presentation was given by an extremely knowledgeable consultant, who took the time to answer all of my husband’s questions and address each concern. When we were done he came up with the exact same amount that I wanted! Their no pressure approach and knowledge was all we needed to help us make the decision that is best for us! Thank you!"
Kathleen OLeary
5/8/2020 19:13
"Great information on economic factors that affect gold and silver prices."
Konstantin Ammosov
11/12/2020 7:07
"Augusta Precious Metals was great in setting up a new account for me. They answered any questions that I had and give an awesome presentation on gold and silver. Everyone was very professional."
Rodger Pelton
7/29/2020 17:16
"Augusta Metals is absolutely the best when it comes to precious metals and EVERYTHING associated with them. If for whatever reason professional one on one becomes necessary contact Cierra in customer service!! She is the epitome of professionalism and excellence!! Reach out to her!!"
Charles Tyer
7/16/2020 20:27
"Very thorough presentation of present situation in world economies, and relationship of currencies to precious metals."
Mich Baton
8/12/2020 23:21
"Each representative I encountered was respectful, friendly and professional."
Cheryl Jones
9/30/2020 6:04
"So far everything has been great. The live video was informative and they answered all our questions. Everything on the internet research has all been positive."
Barbara Phillips
6/6/2020 0:24
"This is a great company to consider for purchasing precious metals. They are respectful of your time and your ability to comprehend. Their presentation is clear. It's a great time to buy gold."
Darlyne Duffey
4/14/2020 21:16
"I will be seventy next month and I really knew nothing about Purchasing gold/silver. I had someone recently mention it to me. I saw the Facebook post and decided to get educated and joined the webcam. I am so impressed, with the knowledge everyone possessed, but was truly amazed they could explain everything to me in a manner I could Comprehend. I had many questions, as this was so foreign to me, but they took as much time as needed to answer my questions and address my concerns. I have been intrigued to check out metals just recently, but never saw a opportunity to join a webcam with the information presented in such a Straightforward Manner. I look forward to my next appointment, this makes so much sense especially with what is happening in our country right now."
Regina Collins
7/22/2020 21:55
"Staff was knowledgeable and patient. They walked me thru every question I had. Great team."
Dewey Keeton
6/17/2020 21:08
"The information provided to make an educational decision was provided and I'm a skeptical person on my money. Did my research and all my questions were answered from beginning to end process. Good Company."
jovino morales
4/29/2020 16:17
"Excellent explanation of Augusta services. Spoke with 3 people, all very professional. All knowledgeable with the products and services offered."
Eric Hiltunen
6/13/2020 14:24
"Excellent personnel and great service!"
Robert Davis
12/15/2020 1:17
"Appears to be an honest company. Good knowledge of economy and no high pressure tactics."
Jack Warhol
5/24/2020 12:35
"Augusta Precious Metals is the company to go to when it comes to customer service and gold IRAs. Their staff is honest, easy to talk to, knowledgeable, and well informed. When speaking with them, they addressed all my concerns and presented the most common options to me in the way I understand it. This saved me a lot of time in my personal research on precious metals. They have earned my trust. I feel that Augusta Precious Metals is the best option for buying gold and silver."
Jayson T
9/7/2019 9:59
"It was awesome. Thank you very much"
Nathan Rakita
7/22/2020 16:04
"Augusta’s customer service is outstanding. The reps took the time needed to thoroughly explain gold/silver positions and the process to purchase."
Connie Hildreth
5/5/2020 13:26
"Very professional, personable, will answer any question, not afraid to say "I don't know" , they WILL get the correct answer, easy to work with"
Charles Tyer
5/21/2020 1:06
"Excellent presentation, answered all questions, and provided much information."
Jim LeVaughn
9/3/2020 16:14
"Not being as young as I used to be, I looked for a firm that would do most of the work for me. Augusta Precious Metals went way beyond what I expected. They took care of the entire transfer from A to Z. They spent the time I needed, answered numerous questions, were extremely helpful and cared about helping me. These guys are the best!!"
Jacob Rosen
8/27/2019 7:07
"My husband and I had decided to diversify our portfolio to include precious metals but had no idea where to begin. Cierra with Augusta walked us through the entire process making it much easier and streamlined than we had anticipated. We transferred a portion of our money from a retirement account with the State of California into precious metals. I would recommend this company to anyone who is interested in diversifying."
Suzette Follett
1/21/2020 18:25
"The people at Augusta Precious Metals were pleasant to work with and made it easy to create an account. They were very informative."
Brian Riedel
4/14/2020 17:09
"Very knowledgeable, professional and helpful. No pressure, just help."
Nancy Dougher
8/13/2020 16:43
"In researching different gold and silver companies, I chose Augusta and could not have been more pleased with their professional approach to me as a customer. They helped make a difficult process of transferring money from an existing 401 to purchase gold and silver IRA."
Ron Leach
5/27/2020 2:34
"I would rate Augusta’s customer service first rate. Transfer of my IRA was a cumbersome process but Jasmine helped me negotiate the process. I probably would have given up without her assistance. Found out I didn’t even own it ... the “financial service agency” did ... WHAT!"
william logue
2/25/2020 0:08
"I’m one of those people who normally doesn’t post reviews. Truth is, I really don’t want to be bothered most of the time. But I’m posting this one. In short, working with Augusta Precious Metals has been great. If you’re noticing how shaky the economy and markets have been and think you might benefit from adding some gold or silver to your portfolio, there’s no reason to look any further than Augusta. Top-notch people; smart, knowledgeable, friendly -- but NOT PUSHY. No pressure. I actually enjoyed speaking with the folks there -- and I usually don?t enjoy speaking with ANYBODY. Highly recommend."
Robert Yetman
9/6/2019 3:59
"Recently transferred monies from my IRA into precious metals. I used Augusta Precious Metals as my purchase company and was very pleased with every aspect of the purchase and transfer of funds. I would like to thank Lauran for his patience with all my questions and with his ongoing efforts to educate me with the precious metals market. I also want to thank Jasmine who also helped with the purchase and transfer of funds. They both were very professional and helped put my mind at ease."
Paul McElroy
3/28/2020 15:52
"Great to work with. They listened to my concerns."
Annette Jones
4/29/2020 19:40
"Very informative, easy to move forward with a sense of security."
A Gary Norris
8/1/2020 15:25
"It's difficult to find companies that operate ethically AND really know what they're talking about. My time with Augusta Precious Metals has shown me they're both when it comes to working with the gold buying public. If you want precious metals in your portfolio, you can't go wrong with this company."
Howard Smith
10/4/2019 16:44
"I thought the presentation was very interesting and informative."
Michael Brucato Sr
5/23/2020 22:16
"I recently turned 59 1/2 and did an IRA Roll-over into an Augusta Precious Metals IRA account. The folks at Augusta made it easy to do, and easy to understand! I feel much more confident now of my retirement savings with 1/2 of it in precious metals through Augusta. The next big stock market downturn no longer worries me with precious metals in my portfolio! Thanks Augusta! "
Brian Pannebecker
5/9/2019 13:17
"I was very impressed with the professional approach and the transferred greetings of the agents."
Sandy M. Kolosey
6/4/2020 0:27
"Very professional. Knowledge about gold and silver and the legal issues involving Ira ownership."
Jim Bradshaw
7/7/2020 20:30
"The presentation was very informative. All of my questions and concerns were addressed in detail."
Melody Smith
4/25/2020 18:56
"Thank you Mr. Steele, Jasmine and the Augusta team of experts for making my gold ira transaction easy. The gold and silver presentation was powerful. I also appreciate the immediate follow up when i had a concern about the depository fees."
Edwdard Pike
8/28/2019 2:11
"Professional. Listened to my questions and specific wants. Offering a variety of avenues to pursue."
Paula Roman
4/28/2020 16:23
"I had a 401 account from an old job that i had to move. I wanted to move part of it into precious metals. I had no knowledge of even where to start. I called Augusta after checking several other companies and picked Augusta. Everyone that I had contact with was very knowledgeable and friendly. They made the process very easy and worked with me step by step. I have also made a second transaction with them."
Herbert Campbell
4/28/2019 17:25
"Dylan presented an excellent perspective on the state of current financial status of our economy as well as potential future calamities that appear to be forming In the US markets."
Gene Hill
7/4/2020 3:51
"I had a previous gold IRA with which I was not happy. The folks at Augusta Metals were able to answer all my questions about how this new account would work. The took all the time I needed to make sure I was completely comfortable with the new account. Then they walked me through all the steps to make it happen. Excellent customer service!"
Jan Southers
4/30/2019 3:44
"The Contact was without Pressure, but with an abundance of Knowledge Sharing. Any additional Telephone contact came right on time, and the Order was agreed to. I made the Payment, and my Shipment was on the way in 4 days."
John Sojka
2/4/2020 22:47
"I spoke with two very nice men about 2 weeks ago about rolling over my IRA. I think their name are River and Kevin (I could be wrong), and they were very patient with me. I never actually purchased with this company, but I really enjoyed my discussion with those two. Very informative and very respectable."
Anita Weber
10/6/2019 16:08
"Joined in on video conference with Augusta Precious Metals and was very Happy with the information that was giving to me."
Joe Mininni
4/15/2020 11:49
"Augusta was top notch in helping me get my funds moved from an old ira to a new account. The agents helped me every step of the way and were knowledgeable in all aspects. Thanks again and I’ll be back for more silver soon!!"
Jason Webb
5/28/2019 21:02
"Great people to work with. I pretty much got the whole account up with my smart phone. I feel much better with being able to diversify my portfolio. Thanks Augusta y'all are great!!!"
Tom
9/12/2020 0:23
"i have had past good experiences with Augusta Metals, so when I contacted them for precious metals IRA I had already built up a trust with them. Augusta made the roll-over very understandable and handled all of the paperwork, it was a smooth, quick, efficient and worry free transition."
Michael Provenzano
7/10/2019 14:32
"This is the first time that I have ventured into the precious metals market. My account representative is Ted and I have been very pleased with the service that Ted and his team have provided me so far. They are all very knowledgeable, thorough and professional and Ted went out of his way to explain all the benefits (pros and cons) of a precious metals IRA. Thank you and I look forward to a long and PROSPEROUS future with them!"
Joe Sprucebank
5/25/2018 19:03
"Had some initial concerns about their direction with proofs vs. regular coins but in the end I found them to be very customer focused and also flexible with regard to making changes. Very Professional."
RM 2020
1/16/2019 21:14
"Excellent experience"
Marietta Fuess
10/20/2020 22:12
"Everyone I talked to were kind, courteous, patient and knowledgeable."
John Bordelon
10/15/2019 2:13
"My wife and I were extremely pleased with our transaction with Augusta Precious Metals in June of 2017. The representatives we worked with at Augusta Precious Metals were very knowledgeable, they were considerably courteous and willing to assist us with any questions or concerns that may have arose during our business transaction. We feel very fortunate to have had this purchasing of silver experience with such a reputable company as Augusta Precious Metals!!!"
Almond Dickens
5/22/2018 23:18
"I’ve used other brokers before and my experience is that they are hands down the best I’ve used. Unfortunate to Augusta I originally dealt with a bad employee and the management still honored our deal to the point I know it cost them. I’ll be back to buy more when I can. Thanks"
MATTHEW MECHAM
5/28/2019 23:00
"I truly enjoyed doing business with them they was up front about everything"
Homer Lollar
8/1/2019 18:45
"I will give a five star rating for the experience with Augusta. I have believe yourself Veronica and Matt both have done a great job of being helpful end expressing a willingness to be helpful. Bruce was also very helpful and knowledgeable and was very informative in explaining my options and aiding in setting up the IRA."
john rudy
6/28/2018 16:23
"They were patient with me. This was my first and they explained it very well and took multiple calls on different days to get me taken care of."
William Martin
4/25/2019 23:43
"After speaking to another Precious Metals firm I was skeptical to proceed with converting my IRA to precious metals. A friend recommended Augusta Precious Metals to me and I gave them a call. They were courteous, not aggressive, and very patient with my questions. I proceeded with the transaction and am very pleased with the process, it was painless and easy. I would recommend to others."
Aaron Rosen
8/27/2016 4:31
"Being an avid buyer of all sorts of coins, gold and silver, I believe that this could be salvation for my family if the economy gets any worse in the USA. Gold and silver will not lose their value as the all mighty dollar has over the years, and continues to lose each day. I found Augusta Precious Metals several months ago and have had a very satisfactory IRA transaction with them. They are so easy to work with and the process was very secure. I received my purchases on time with free shipping and I love them I will definitely keep coming back for more."
John Jennings
2/13/2015 15:05
"Easy, honest and friendly!"
usaprde4us
5/21/2020 1:19
"Excellent service and informations"
Robert Piela
10/2/2019 0:33
"Very educational and informative"
Sandy Jam
6/13/2020 17:40
"I would give my experience with Augusta Precious Metals 5 stars. Bruce Kaufman and Jasmine Soria have been very helpful. I chose A.P.M. because of its many years in the business, the BBB rating and company reviews. Also Raquel has done a great job of tracking down the progress of my orders and keeping me informed."
Brian Dennis
5/14/2019 22:47
"Augusta has exceeded my expectations immensely. Not only do they have the best prices but they have the ability to provide me with various options for preciousmetals. Very pleased with my experience at Augusta and would highly recommend to all."
Sherry Solouki
12/30/2014 5:16
"Augusta seamlessly worked through all of my paperwork. They are very professional and efficient in setting up my Precious Metals IRA."
Gary Spaeth
12/29/2018 0:31
"Very professional service from Augusta. Bruce, Brian and Jasmine were great and helpful step by step with personal IRA. Will definitely be buying from them again. Thanks"
Mike H
7/19/2018 21:26
"I purchased Gold for the first time from Augusta Precious Metals and I could not be more satisfied. My rep provided great customer service and answered all of my questions. He was very knowledgeable and informative. I received my metals on time and in great condition. Thank you Augusta, I will do business again soon!"
Sophia Lovegood
3/14/2014 2:08
"After deciding to convert my IRA to Precious metals, I began researching various firms on the web. With many companies to choose from, I decided to go with not only the best rated company with the BBB but the company I felt was the most professional and knowledgeable. After speaking with my account executive Mark, my decision was made. Mark was speedy, professional, intelligent, and available to answer any question or concern. Will definitively work with him and Augusta in the near future."
Lacey m
8/27/2016 1:57
"Why doesn’t everyone have this Program! These guys have the best customer service hands down. Augusta Precious Metals has made this very easy at very low prices and free shipping adds a nice touch."
John Apson
3/19/2015 14:51
"The person who helped me at Augusta Precious Metals was very helpful and patient with me. I had a lot of questions because I'd never set up a gold IRA before. A few weeks later I got a call back from the person who helped me to make sure everything arrived. Overall I had a great experience and I would use them again in the future."
Allison Langer
12/13/2016 22:23
"Great nice people to work with, good communication!"
Benny Baxter
5/15/2019 18:39
"APM delivered as promised. The transaction of rollover money went seamlessly and effortlessly. I would definitely recommend APM to others."
David Alvarado
5/18/2018 19:36
"If you are looking to purchase precious metals without the annoyance of dealing with sales reps who have hidden agendas, then I would highly recommend Augusta PM. They have no hidden fees and fast shipping. Moreover, they were a pleasure to speak with and very educated reps. Highly recommend."
Danny Aframian
3/16/2014 5:50
"Great experience and customer service overall. My questions answered as expected and allowing me to feel comfortable. Would certainly recommend."
C Smith
3/22/2017 18:12
"Augusta is a great company to work with, and I'm glad to know them. I am impressed with the way they go above and beyond to make sure their customers are informed about gold IRAs and know what they're getting into."
John Harper
3/24/2017 22:02
"I couldn't believe how easy it was. I have told many of my family members who are now doing the same thing. I love knowing I have control over my own IRA."
Ben Livni
1/8/2015 22:44
"IRA Rollover. Augusta and Ted Root, you have been great to work with during these anxious economic times! Thank you for the quick and easy process you have provided for me in rolling over my IRA to a Gold/Silver IRA. I am looking forward to working with your team in the future"
Dorit Rosen
4/5/2016 2:21
"I recently used Augusta Precious Metals and have had a great experience in buying gold and silver. Like all my endeavors, I check potential companies out that I intend to use, and that same as for "A.P.M." I checked on several sites (those like BBB) and found that Augusta Precious Metals had a very good ratings of A to A+. Randy is the gentleman of which I have had the pleasure to work with during the purchase and transfer of my purchases. I have not had any issues or problems that seem to plague many companies today. All questions were answered and even those I had not thought of but was made aware. This I consider above and beyond normal service, and I appreciate their show of honest concern. I have and will recommend to my family and friends this service by this Company. Thanks"
Jacob Moreda
2/17/2016 18:51
"Very pleased with my experience. Great team to work with, cordial and professional."
A Schmitz
3/22/2017 18:20
"Augusta is great. Great prices, products, and service. Will use Augusta from this point on."
Eli Satra Shans
3/17/2014 17:20
Augusta cannot guarantee, and makes no representation, that any metals purchased by a customer will appreciate at all or appreciate sufficiently to make a profit, and there is no certainty that any metals can be sold for a profit. The future value of the coins you purchase cannot be predicted. You could lose money. Don't purchase Augusta products with money you can't afford to lose. Prices may rise and fall over time or rapidly. Past performance of any coin does not guarantee future results. Premium coins are sold for more than the spot price of the precious metal they contain. Augusta's sale prices and buy-back prices are determined and controlled by Augusta. The value assigned to the coins you purchase at any given time may vary from retailer to retailer and Augusta cannot guarantee another retailer will value the coins at the same rate as Augusta would in any given circumstance. Augusta cannot guarantee buy-back of any item it sells and cannot guarantee another retailer will purchase coins purchased through Augusta. Augusta cannot guarantee another retailer will value a premium coin at the same rate as Augusta would in any given circumstance. This purchase is speculative and unregulated.

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