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Augusta Precious Metals Reviews

We are grateful for the opportunity to help Augusta customers diversify their savings with a gold IRA. You can see our commitment in the customer experience we provide.

Review by Brian Pannebecker
Customer – Precious Metals Owner
Review by Herbert Campbell
Customer – Precious Metals Owner

“Augusta Precious Metals has been a great company to work with”

“Last year, I had my financial team search for ways to diversify my retirement portfolio, and that's when purchasing physical gold and silver came into play. I asked them to find the best precious metals company in the nation and they introduced me to Augusta Precious Metals. I want to applaud Augusta for their team approach, professionalism and efficiency. Their amazing, informative web conference educated me about the economy so I know what factors affect my savings. I've always known how important it is to have a great team around me. Having Augusta on my team makes me feel good about my decision to add precious metals to my retirement portfolio.”

Augusta Consumer Website Ratings

See consumer reviews below

Better Business Bureau

4.95 Rating 103 reviews

The Better Business Bureau (BBB) is a non-profit organization that has been helping people find trustworthy businesses for more than 100 years. The BBB allows customers to rate businesses, and they act as an intermediary between consumers and businesses to ensure customer satisfaction.



5.0 Rating # Based on 287 reviews

TrustLink offers reviews of home, personal and professional services, with a mission of helping “businesses and consumers build trusted relationships.” Verified reviews guarantee users are confirmed customers of the company they reviewed. Augusta is proud to have made the TrustLink “Best of” list for multiple years!


Google My Business

4.9 Rating # Based on 460 reviews

Google is a trusted brand, and its review site is ranked as one of the most-used in the world. Reviews through the Google portal are quick and easy to complete on a desktop computer or a mobile device – and it’s easy to find reviews for any company. Make sure you have a Google account before you leave a review for Augusta.


Business Consumer Alliance

AAA Rating 99 reviews

The BCA rating is based on a complex formula comprised of many different factors such as the type of business, length of time in business, licensing compliance, complaint history and overall experience with a company's industry. The scoring system takes into account each factor’s importance to the company’s reliability.



4.8 Rating # Based on 132 reviews

Facebook reviews are easy to complete. These popular reviews confirm “positive and direct customer services” and help you trust the company you are checking out. When you leave a review on Facebook, you can choose to “recommend” or “not recommend” the company – easy! But you also can leave a star rating up to five stars!



Augusta Precious Metals proudly holds membership in professional associations that help ensure consumers work with companies that meet the highest standards of professionalism and ethics. We know integrity is an important way we can stand apart from others in the industry.


Stevie® Awards

Augusta Precious Metals is proud to have received two Stevie Awards for Customer Service Success and Sales Distinction of the Year. The Steve awards are some of the world’s most coveted business awards. They are judged by respected executives, entrepreneurs, innovators and business educators.

Consumer Affairs

5.0 Rating # Based on 140 reviews

Respected independent consumer watch website, Consumer Affairs, lists Augusta Precious Metals as an Authorized Partner and has published a large number of reviews from our customers. We are honored to be a part of this excellent platform that helps consumers make good choices.


Learn more about Augusta here

About Us About the gold ira

Augusta Consumer Reviews

Below is a sampling of the customer reviews we handpicked from a variety of trusted consumer review websites. To read more, visit the websites shown on this page and search for "Augusta Precious Metals."

Reviewer opinions expressed on this page are the reviewer’s own, have not been endorsed by Augusta, and should not be considered representations or warranties on Augusta’s behalf. Portions of reviews may have been removed by Augusta.

Awesome Personal & Educational Approach—No Pressure

"Awesome experience. One on one and personal approach. No pressure just provided education. "

  • # - Robert J.
  • #Review Posted Apr 12, 2023

Very Nice People, Quick Response Every Step—You Will Be Pleased

"Everyone whom we spoke with at Augusta Precious Metals were super helpful in answering questions and working with us every step of the way to get an account set up and established. Very nice group of people to work with, and they are very quick to respond to any questions you may have. Getting my account set up was truly an easy process with the help and step by step instructions they walk you through. I feel we made the correct decision on choosing this company to work with and look forward to having them work with us in the future. I would recommend anyone looking to purchase precious metals to give these folks a call. I think you will be pleased with the services they offer to help you achieve your goals. "

  • # - Jacqueline B.
  • #Review Posted Mar 29, 2023

Talk with This Company! Very Personal and NOT Pushy.

"Their approach is very personal and quite informative without being pushy at all. I would recommend that anyone considering a gold and silver backed *** talk with this company. "

  • # - Sheryl S.
  • #Review Posted Apr 7, 2023

Extremely Professional—Felt Very Comfortable with this Team

"Augusta Precious Metals offers a very clear explanation of their services along with detailed reasons for choosing the services they offer. The staff is extremely professional and I would feel comfortable using them for such an important decision."

  • # - Kelly S.
  • #Review Posted Apr 2023

They are Informative, Patient, Comprehensive—A Refreshing Lack of Pressure

"Everyone we spoke to at Augusta Precious Metals was very informative, patient, and understanding of our questions and concerns. They even set us an appointment with their director of education for any additional questions and a comprehensive review of what we covered today during our web conference. I find it incredibly refreshing not to be pressured, and to even have a company recognize that the sheer amount of information may require a revisit, just so you can hear it all again and readdress any questions that may arise in the interim. Thank you APM, and thank you Lauran ** for your guidance and commitment to our pleasurable experience. We look forward to being customers for life. Respectfully. "

  • # - Michael.
  • #Review Posted Jun 22, 2022

What a Pleasure to Work with Augusta / Competitive Prices

"I have deal with Augusta in the past. This recent transaction was seamless. They are very patient with questions, and a pleasure to deal with. I wired the funds for a recent transaction. As soon as the funds arrived (that day), I received a verification call, and was asked what I wished to purchase. Prices were competitive. I will continue to deal with Augusta in the future."

  • # - Robert.
  • #Review Posted Mar 29, 2022

Most Accurate, Most Transparent Gold IRA Info Anywhere

"We have been shopping for a gold and silver provider for our IRA, Augusta gave us the most accurate and transparent information of any of their competitors. Hank presented a very professional and well designed product, no high pressure sales pitch, you got my business. Thanks."

  • # - Jack J.
  • #Review Posted Jan 4, 2023

Above and Beyond, People-Oriented Company Helped Mitigate My Concerns

"Augusta Precious Metals is truly a professional and people oriented organization. They understand the concerns of customers and go above and beyond to mitigate those concerns."

  • # - Claudio P.
  • #Review Posted Aug 31, 2022

Patient & Easy to Work With—No Pressure But Were On Top of the Process

"Augusta Precious Metals is extremely helpful as you navigate the metal IRA industry. I appreciate their patience with all my questions and concerns. Very customer oriented, do not pressure you to move faster than you want. Always kept in touch as I went through the process, again very patient with questions. Easy to work with, and deliver in good timing."

  • # - Mitzi B.
  • #Review Posted Jun 24, 2022

Knowledgeable, Passionate and Sincere—I Felt Valued & Every Step Was Easy

"I recently worked with Augusta Precious Metals to invest my self directed IRA into gold/silver. Every step of the process was explained fully and in a way to make sure I could understand. They made it very easy to complete the process from beginning to end. I can tell that each person had a passion *** their job and wanted to truly assist and answer every question. In financial dealings, it is refreshing to feel like you are valued and that they are sincere in helping you. "

  • # - Patricia S.
  • #Review Posted Oct 18, 2022

Investment in precious metals involves risk and is not suitable for all investors. Augusta Precious Metals recommends that you consult your own financial or investment advisors prior to investing in precious metals. Augusta is not qualified and does not offer financial, investment, legal, or tax advice. This site and the information provided by Augusta throughout its sales process is general in nature and is not tailored to any specific person, their circumstances, or their financial goals.

Opinions offered by Augusta Precious Metals are its own. Additionally, while Augusta attempts to provide factually accurate information, information presented by Augusta may turn out to be inaccurate or incomplete. You should conduct your own independent verification of any facts or opinions presented prior to making any investment.

All decisions regarding the purchase or sale of precious metals are your own, and should only be made after considering your investment objectives, risk tolerance, and level of experience. Augusta Precious Metals cannot guarantee, assure, or promise future market movement, prices, or profits. Past performance does not guarantee future results. Any investment in precious metals is speculative and could result in significant financial losses.

* Past customers received silver coins as a thank-you for reviews. Joe Montana is a paid ambassador for Augusta.

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