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See Augusta Reviews & Ratings Here!*

We are grateful for the opportunity to help Augusta customers diversify their savings with a gold IRA. You can see our commitment in the customer experience we provide.

Review by Brian Pannebecker
Customer – Precious Metals Owner
Review by Herbert Campbell
Customer – Precious Metals Owner

“Augusta Precious Metals has been a great company to work with”

“Last year, I had my financial team search for ways to diversify my retirement portfolio, and that's when purchasing physical gold and silver came into play. I asked them to find the best precious metals company in the nation and they introduced me to Augusta Precious Metals. I want to applaud Augusta for their team approach, professionalism and efficiency. Their amazing, informative web conference educated me about the economy so I know what factors affect my savings. I've always known how important it is to have a great team around me. Having Augusta on my team makes me feel good about my decision to add precious metals to my retirement portfolio.”

Augusta Consumer Website Ratings

See consumer reviews below

Better Business Bureau

4.97 Rating 100 reviews

The Better Business Bureau (BBB) is a non-profit organization that has been helping people find trustworthy businesses for more than 100 years. The BBB allows customers to rate businesses, and they act as an intermediary between consumers and businesses to ensure customer satisfaction.



5.0 Rating # Based on 278 reviews

TrustLink offers reviews of home, personal and professional services, with a mission of helping “businesses and consumers build trusted relationships.” Verified reviews guarantee users are confirmed customers of the company they reviewed. Augusta is proud to have made the TrustLink “Best of” list for multiple years!


Google My Business

4.9 Rating # Based on 221 reviews

Google is a trusted brand, and its review site is ranked as one of the most-used in the world. Reviews through the Google portal are quick and easy to complete on a desktop computer or a mobile device – and it’s easy to find reviews for any company. Make sure you have a Google account before you leave a review for Augusta.


Business Consumer Alliance

AAA Rating 85 reviews

The BCA rating is based on a complex formula comprised of many different factors such as the type of business, length of time in business, licensing compliance, complaint history and overall experience with a company's industry. The scoring system takes into account each factor’s importance to the company’s reliability.



4.8 Rating # Based on 76 reviews

Facebook reviews are easy to complete. These popular reviews confirm “positive and direct customer services” and help you trust the company you are checking out. When you leave a review on Facebook, you can choose to “recommend” or “not recommend” the company – easy! But you also can leave a star rating up to five stars!


Augusta Precious Metals proudly holds membership in professional associations that help ensure consumers work with companies that meet the highest standards of professionalism and ethics. We know integrity is an important way we can stand apart from others in the industry.


Stevie® Awards

Augusta Precious Metals is proud to have received two Stevie Awards for Customer Service Success and Sales Distinction of the Year. The Steve awards are some of the world’s most coveted business awards. They are judged by respected executives, entrepreneurs, innovators and business educators.

IRA Gold Advisor

Named Most-Trusted Gold IRA Company

Augusta Precious Metals is proud to hold the #1 spot as "Most-Trusted Gold IRA Company in the United States" with the independent gold IRA website Our excellent ratings across review websites puts us at the top of their list for transparency, customer service and great value.

Consumer Affairs

5 Rating # Based on 60 reviews

Respected independent consumer watch website, Consumer Affairs, lists Augusta Precious Metals as an Authorized Partner and has published a large number of reviews from our customers. We are honored to be a part of this excellent platform that helps consumers make good choices.

Learn more about Augusta here

About Us About the gold ira

Augusta Consumer Reviews

Below is a sampling of the customer reviews we handpicked from a variety of trusted consumer review websites. To read more, visit the websites shown on this page and search for "Augusta Precious Metals."

Reviewer opinions expressed on this page are the reviewer’s own, have not been endorsed by Augusta, and should not be considered representations or warranties on Augusta’s behalf. Portions of reviews may have been removed by Augusta.

World Class Precious Metals IRA Service

"In this time of historic, unprecedented uncertainly, there is one place you can find lasting value - precious metals. When I started thinking about precious metals and doing so in the form of a 401K rollover, I was dubious. As I did my research, one name kept coming back to the top of my search - Augusta Precious Metals. I engaged with them a couple times before I took the plunge. They are knowledgeable, thoughtful, thorough and responsive. You would do well to consider this unparalleled opportunity with a wonderful company."

  • # - Ryan S.
  • #Review Posted 5/7/2020

Augusta Precious Metals is honest, reliable, and saved me a lot of time

"Augusta Precious Metals is the company to go to when it comes to customer service and gold IRAs. Their staff is honest, easy to talk to, knowledgeable, and well informed. When speaking with them, they addressed all my concerns and presented the most common options to me in the way I understand it. This saved me a lot of time in my personal research on precious metals. They have earned my trust. I feel that Augusta Precious Metals is the best option for buying gold and silver."

  • # - Jayson T.
  • #Review Posted 9/7/2019

Thoughts of a Novice

"As a 1st time precious metals buyer, I really knew nothing. A clear, informative & pressure-free presentation explained the options to me & at the end, I felt well informed & quite comfortable with the process & Augusta Precious Metals as a company."

  • # - Armen A.
  • #Review Posted 9/28/2020

Augusta Precious Metals educates

"Working with Augusta Precious Metals was very informative, educational, professional. The staff that we spoke with was very patient and answered all our questions never indicating any kind of frustration as seemingly the same questions were asked in different ways. Our level of skepticism and concern to make a good decision that would benefit our future was very high. We found Augusta to address each one of these concerns refreshing and even answering that additional research for items that were not readily answerable would be provided on a follow-up conversation. The financial transactions were smooth and fully explained. Again, their patience and expertise were evident. The continued correspondence through and including the documentation of receipt of our purchase was very comforting for us. We do look forward to a continued successful relationship for the betterment of our future."

  • # - Richard G.
  • #Review Posted 1/3/2021

Augusta Precious Metals

"I just got schooled by APM and that’s exactly what I was looking for! I’ve heard and been told so many different things over the years I’d confused myself. Kevin and Clint gave me a clear understanding of precious metals purchased through an IRA, 401k and with cash. You couldn’t ask for a more straightforward presentation and Q&A in a short amount of time. They represent the kind of company I look forward to doing business with long term. Thanks!"

  • # - Gregory W.
  • #Review Posted 12/15/2020

Consummate Professionals with Integrity

"Augusta Precious Metals, specifically Sean and Frank, ably and diligently assisted me in transferring my two retirement accounts into a self-directed Silver IRA. They patiently answered my questions throughout, they persisted with honesty and integrity, something that came through in each and every conversation. They are consummate professionals, I recommend Augusta Precious Metals without any hesitation whatsoever, and I remain grateful to those two gentlemen whose professionalism was outstanding."

  • # - Greg R.
  • #Review Posted 1/8/2015

Augusta Metals are Great

"My 1st contact with Augusta was just a chance call. I told them I was not in a position to do business with them at that time but to keep in contact after 6 months. I got a call and they took the time to teach me the ins and outs of how to move my 401K to precious metals. Best thing to happen to me during these crazy times. When you work with them you are treated like family. I am forever grateful for their patience and time to set me up...."

  • # - Thomas S.
  • #Review Posted 9/11/2020


"Knowledgeable, professional and pressure free! Very helpful and answered all my questions."

  • # - Nancy D.
  • #Review Posted 8/13/2020

Excellent company

"We were very impressed with the company from the video to actually speaking with Mr. Delvyn Steele and Mr. LDW. With great confidence they handle the processing of the account completely and make it easy. Both men were professional and yet personal and encouraged us in ways that was best. Excellent company!"

  • # - Louise S.
  • #Review Posted 8/4/2020

Extremely happy with Augusta

"Extremely happy with Augusta, They took a lot of time with us, handled everything very well, and built up our confidence with the professionals working for them. I could not be happier!"

  • # - Tamara W.
  • #Review Posted 4/22/2020

Augusta cannot guarantee, and makes no representation, that any metals purchased by a customer will appreciate at all or appreciate sufficiently to make a profit, and there is no certainty that any metals can be sold for a profit. The future value of the coins you purchase cannot be predicted. You could lose money. Don't purchase Augusta products with money you can't afford to lose. Prices may rise and fall over time or rapidly. Past performance of any coin does not guarantee future results. Premium coins are sold for more than the spot price of the precious metal they contain. Augusta's sale prices and buy-back prices are determined and controlled by Augusta. The value assigned to the coins you purchase at any given time may vary from retailer to retailer and Augusta cannot guarantee another retailer will value the coins at the same rate as Augusta would in any given circumstance. Augusta cannot guarantee buy-back of any item it sells and cannot guarantee another retailer will purchase coins purchased through Augusta. Augusta cannot guarantee another retailer will value a premium coin at the same rate as Augusta would in any given circumstance. This purchase is speculative. Any opinions offered by Augusta are Augusta's opinions and not to be relied on by anyone for any purpose. Seek your own legal, tax, investment, and financial advice before opening an account with Augusta. Augusta’s content may contain errors, Augusta is not qualified to offer legal, tax, investment, or financial advice. You should not base any purchasing decisions on the content Augusta provides. All decisions regarding the purchase or sale of precious metals, including the decision of which precious metals to purchase or sell, are your decisions alone. Precious metals investment involves risk and is not suitable for all investors. You should carefully consider your investment objectives, level of experience and risk appetite before making a decision to purchase Augusta products.

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